About the names issue:

I think we need to separate the issue into three parts: legal issues, ethical issues, and the good manners issue.

There are plenty of warnings on this site and discussion board making it perfectly clear that people can post anonymously, or under any username, and say anything, and the truthfulness of their statements can't effectively be researched or verified. So if you name names, I don't think FailingEnterprise.com could suffer much for it. And I'm even leading by example by using the words "Shame, Shame, Shame!" as part of the caption for Andy Taylor's picture in the FAQ.

Also, the posters are responsible for their own words. However, I believe a sufficient defense of free speech is that you are telling the truth, or expressing a personal opinion. So I think we're OK on the legal issues.

But I suspect you're really more concerned about the ethical issues.

I can't really think of a good reason why you shouldn't name names. If a manager somewhere is exhibiting particularly appalling behavior, and Enterprise management refuses to correct the situation, it seems a reasonable thing to do to criticize publicly and warn other employees. I would categorize that as helping other members of the community, and helping each other out is one of the things we're here to do.

Lastly, the manners issue. I think lying to someone or mistreating them, whether they're a customer or employee, is a serious breach of good manners. Publicly calling them on it seems a perfectly acceptable response. Of course you'll do it anonymously; you don't want to get fired.

Of course I want people to have good manners. To Enterprise, I say "You first".

In summary: as is obvious from even a casual reading of this site, I'm a firm believer in seeking change through calmly speaking the truth. So go ahead and name names. I prefer you'd make truthful, constructive statements. If the Human Resources department at Enterprise isn't doing their job in weeding out destructive employees, help them out!

I see that several respected old-time members of this discussion board might disagree with me; I welcome more comments and analysis.

Full Disclosure: While it's true I don't list my name on this site, I'm not hiding from Enterprise. When I first built the site, I met with two "vice-presidents" for an hour, they said they understood what they needed to work on, and then I've never heard from them again. They know exactly who I am and how to contact me. I leave my name off the site because it's not about me, it's about Enterprise and the fact that they've gotten off track. I want to keep the attention where it belongs, on Enterprise, but I'm definitely not "hiding" from them.

Finally, it seems like this Luke De Kansky guy might be seriously incompetent. Luke, here's you chance to come on the board and defend yourself. It's a free country (at least where our servers are based).

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