 They simply don't take care of their vehicles
Used to service Entrprise vehicles in NJ. They constantly cut corners when it comes to repairs. Couldn't (with good conscience) continue doing their "dirty" work. They find/found others who will. Usually the franchise oil change places that don't even rotate tires, check for tire wear or alignment problems & have kids & ex-cons doing the work. Most of the vehicles, when 1st brought in, were found to have too much or too little engine oil, loose oil pan plugs, bald tires, tires worn because of no alignments done, missing or loose tie rods/cv joints (something one the kids wouldn't even know what it was if it fell off the vehicle & hit him/her in the head), as well as other problems that these places they take them to wouldn't know diddly about. Also found out that the area Enterprise Dealers/Managers were going to "friends" to have "work" performed at higher prices and were getting kickbacks (info. reported to IRS for further investigation). No wonder ELRAC is having problems. Cars aren't safe or road worthy, their paying too much for less work and basically getting shafted. Of course, corporate office probably doesn't care because the extra $ gets passed onto the customer!  |