I understand Chip only wants to here the truth if it is good news. Unfortunately the group sucks, and performs at the bottom of the company's matrix in all lines of business. I heard he holds a monthly meeting with all the area and City Managers and they brag about obscure things like I increased my corporate rate .12 a car last month or my annual retention is negative but hopefully I have not lost an employee yet this month (it being the 5th of the month).