Not sure where your from and can't say all area site managers are "bad". I guess you were trained right or just had the common sense to keep proper records. The sites that I speak of apparently didn't have their stuff together and the insurance claims were denied due to lack of proper maintenance records and the fact that their stories changed several times to the adjusters. Of course, it was later found that these sites had had numerous personnel turnovers in a short period of time including an individual who was caught stealing credit card info.