I'd have to agree with the original poster that ERAC does not take care of its cars. I worked in group 32 and seen numerous cars rented out with over 10000 miles since the last oil change. I've seen my Branch Manager rent out cars where the tires were so bad that the steel belt were sticking out. Whenever a customer would tell us a car sounded like it needed transmission or brake service, my BM would ignore the issue and rent the car out again. Even when an ERAC employee drove and car and said it needed service my BM wouldn't do anything.

My BM sounds like a bad apple but he's a goldenboy who got promoted quickly.