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Originally Posted by mastermann Back in 2004, I used to be a regular $9.99 weekend customer. The branch I frequented had a cool manager named "Mike" who would hook me up. Although I sometimes got an Aveo or Hyundai, I would often get nicer cars like a Prius, Camry, Tahoe, and sometimes even a Cadillac Deville. I would use my university alumni assocation discount code to waive the underage fee and change the rate to $8.44 per day. The total weekend always came to $31.02, with all taxes included. One day I found out that Mike had been fired (not because of me). The new person running the branch tried to upsell me on the underage fee, CDW, and upgrade charge. He was the one who told me that a G6 is a fullsize ($10 upgrade per day) and a Maxima is a luxury car (I had one of those as a special the week before but he wanted $20 PER DAY). The new guy also told me that he had never lowered the rate below $9.99. After a bit of haggling, he honored my deal very grugingly for an Aveo. If that's not bad enough, he even wanted to charge me for an extra day at the end of the rental (he backed off on this, too). Circumstances later forced me to purchase a new car so I no longer frequent ERAC except when I am traveling. I bought a Prius because I liked the ones at ERAC so much. |
I knew Mike. He was too much of a nice guy. He got canned because his numbers sucked. He lost money month after month, giving away rate to all his frequent customers. Mike spent 6 months looking for a new job. In the meantime, his wife left him and he had to sell his car to make ends meet. I hope you feel good about what you did to Mike.