Quote:
Originally Posted by Unregistered  Larry,
contact the RVP for that area and explain to him the situation. I worked for ERAC for 4yrs and the wheel that squeaks the loudest gets the oil. The last thing that any Area Manager wants is for his RVP or GM to get wind of it. These upper level managers will write it off to the branch that rented you the car. They would rather do that than to waste any of their time. Anyone out there know who is the RVP for this region Bradenton, Fl? If so give up the info and lets help this man out....... |
IN addition to calling the RVP, call corporate headquarters in St. Louis. Tell them that you have a corporate account and you WILL TAKE IT SOMEPLACE ELSE. This should get them hopping. If someone calls St. Louis with an unsatisfactory rental experience, they will probably comp the whole thing. As the previous poster stated, the squeaky wheel gets the oil. I know of a couple of folks who lost their jobs just because corporate got an "irate phone call". Good Luck, over and out.