Quote:
Originally Posted by FailingEnterpriseAdmin  The message I keep hearing from current and former employees is that the only way to be a successful employee at a branch is to lie to customers on a regular basis. I've heard that hundreds of times. The lies include:
~Yes, we'll hold your reservation
~Your car is just getting washed
~Your car will be here in just a minute
and many more.
In fact, this whole site was based upon my getting lied to repeatedly. This is not the way to "earn an honest living".
Are you really saying employees aren't "forced" to lie in order to be successful at Enterprise?
(in your court) |
sorry, got distracted by my mule...
anyway, regarding the three points above, yes I've said them all and we were washing a car, gaining a car or honoring a reservation. I understand some people stretch it because they're overbooked etc.
But it's big business, shit happens. what about
:
~no points
~no closing costs
~no hassle pricing
it's
sales, you do what you can and it's always colored sweetly for the customer and shit doesn't always work out perfectly.