 Re: damage we didn't do....more
I'd do what Fins said until the last part. NEVER, EVER drop a car. Worst mistake you can make, aside from not having DW in the first place. I always get make sure my customers go over everything when doing our T2T, if they don't agree to the condition as I have put it, they are welcome to add comments on the contract until they are satisfied.
As far as a fraud complaint, that would be a waste of time. You can't prove that it wasn't damaged overnight. Your best bet would have been to call the next morning to make sure everything was ok (most of the ppl who drop do this), and if they tell you that they re-rented it, or that things were fine...they can't pursue you...damages missed by employees go right off the branch's bottom line. __________________
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