I work at a busy ass Airport branch in a major metropolitan area, and this Sunday the dumb ass corporate IT team did "routine maintenance" DURING BUSINESS HOURS on the Ralph system leaving us without it for nearly 11 hours!

We had to sit there and hand write contracts. Making customers wait much longer. When I asked "why the hell would our corporate HQ do this?" the response I got was "Most of the branches are closed on Sunday" WELL I GUESS IT DOESN"T MEAN A DAMN THING THAT "MOST" ARE CLOSED, because the point is, that Airport locations ARE open on Sunday!

More evidence of how little ERAC cares. Then when ESQI drops, they then will wanna hold that over OUR heads, when they fucked us over!

TheCircle