Quote:
Originally Posted by formererac  That's human nature. Renters have to realize it's not the MTs fault they left their items in the vehicle, and if they scream and yell they probably won't get anywhere. On the other hand, MT's need to realize they're there to provide a service, regardless of how the renter treats them. |
I'm a pretty careful person, but if I screw up and someone covers me, for example recovering something I left in the car, I would slip an extra 10 to whomever found it for their extra effort. People should be punished when delivering less than advertized and rewarded for delivering more than advertized.