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Old 2006-12-24
chasmblvdo chasmblvdo is offline
Title: Junior Member
Rank: Failing Enterprise Car Prep (0-9 Posts)
 
Join Date: 2006-12-24
Posts: 3
chasmblvdo has an average reputation (10+)
Default Ontario CA / Seattle Locations

Ontario Location - provided smelly smoked-up car with stains prevalent throughout interior. After leaving airport noted that gas was "less than 1/4 tank". Had to immediately go to gas station to insure I could make destination. I took this car based on travel manager's "recommendation". Left jacket in car. Never Found!

Seattle Location - due to heavy Midwest storm I could not be in Seattle on first day of rental. Only wanted to delay pick-up by one day. Went to website to change pick-up date and rate increased by 35%. Sent email to CS and received non-sequitor replies - several. Avis provided at once even cheaper than Enterprise. Advised Enterprise CS of this and still - non-sequitor replies.

After explaining that my time is worth more than any "alleged" discount, contract terminated and now back to Avis preferred. No more delay at airport with agents trying to "upsell" and no more having to gauge gas refill to avoid additional charge.
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