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Originally Posted by Unregistered  Usually it is the gas cap unless the CEL is flashing. The blind sell up is a sales tactic that would be used anywhere. You are selling them up, they're getting a nicer vehicle for a reasonable price. That is fair. Sure, they'd have gotten it anyways, but in all fairness to the company, they should pay more if they want the nicer vehicle. |
You made sense right up to your last sentence. Here's a novel concept. How about have the size vehicle the customer reserved instead of "praying to the rental gods" that one comes in while the customer waits just a few minutes. Don't look book was Dick Baum's motto. We'll get you the cars promise the area manager. Here's two Silverado pickups for your old lady who reserved the $9.99.
The problem with the blind sellup is that people catch on. You had every degenerate in buffalo saying "I gotts to get me one of them 9.99's" knowing they'd get a free upgrade if they waited out the rep saying that the Geo Metro they ordered was getting an oil change.