Bravo Dos, my thoughts exactly. The Admin must be the most total idiot ever to rent a car. Im sure he complains about his breakfast every morning. "My time is valuable"!!!! This line is classic. Ive rented cars many times and happen to think enterprise is the best. All rental companies have similar problems, but when it comes to convenience, andowning up, and making up for there shortcomings, enterprise stands above the rest. I can only feel sorry for people like Admin. They have to live with themselves. Truly Sad that there are people out there who are like this. He may be a Sadist. But the truth is probably that he needs to pass some of his miseries on others. Just sad.