Originally Posted by FailingEnterpriseAdmin

I'm on good terms with the manager of the location where I now rent cars (it's only a few blocks away). A few months ago he told me that he'd recently had four additional customers from that Enterprise branch get so disgusted with the appalling customer service that they'll no longer rent there and had come to him.

I hope things are going well at that Enterprise branch, but they still seem to be driving away their customers.