If you think RALPH is bad you should see ECARS 2.0. In orlando apparently it is "just as quick" to open an ECARS ticket as it is on RALPH. Fuck knows who they asked for that bit of information..

As far as this site being filtered out at work, I`ll leave it to other peoples words - since surfcontrol keeps a record of blocked sites which is can send to group admin, and financial controllers tend to be a suspicious bunch by and large!