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Old 2007-02-19
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: How Is C201 These Days?

Quote:
Originally Posted by Unregistered View Post
Problem is, even when C201 goes on-site, ESQi will still remain a challenge with the majority of flights going through Terminal 1. After de-boarding the plane and collecting their luggage, customers still have a 10 minute walk through a maze of corridors and poor signage to the basement of T1. Hertz, Avis and others complain of this right now, however they aren't dependant on an ESQi for promotion or bonuses. The ESQi will improve somewhat, but the main benefit will be to fleet growth and income.

Another problem they'll incur is having to hire a dozen new drivers just to shuttle vehicles between the terminals and current location on Carlingview for cleaning. Given C2 personnel problems, you know they'll end up getting stuck and either having to rent out a dirty car or shuttle the customers back to Carlingview. And no doubt ERAC will have one of the worst spots in the parking garage with the best spots going to Hertz/AVIS/Budget. Even once in the garage customers will have to hike it 100 yards. Almost 99% of the time, competitors at the airport have fully-loaded brand new vehicles with less than 30k. Their CCAR is a Cobalt. How embarrassing as you put your customer into a dirty 70k Hyundai Accent with scratches and dings all over. And ERAC has stats that show a correlation between vehicle mileage and ESQi. If there is one thing ERAC's competitors do know, it's airport business. ERAC looks like amateurs by comparison - you'll see.
Just spoke with a guy at National. Word has it that the GTAA is going to build a common "turn-around" car wash facility for all the rental companies on-site. This should definitely save some time, except for the fact that Hertz has 4000 cars to wash and ERAC has 300. Too bad you can't do callbacks while you wait.
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