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Old 2007-02-21
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: Reminder about the corporate address in St. Louis

Quote:
Originally Posted by Unregistered View Post
I am an ex employee. I hated that job more than anything, but the person saying that it was her fault go ahead and change positions for a second. You would want somebody to check for your wallet too. She wasn't demanding the world. That wasn't hard for the employee to do, and the person was not being put out. I can't believe you think she made a unreasonable request. When you are in customer service, you have to do your job, service the customers. Yes, many customers are pains in the asses, but this seemed like a pretty simple request. I hope you are not in a sales or customer service position anymore, because you probably are not very good. I usually stick up for the employee but not this time. You seem like a asshole. Again, i used to get angry with the customers, but have a heart and do your job. It was an easy request.
two types of customers would call after they forgot stuff in vehicles
1. the customer who is very polite and cordial
2. the customer who is irate and billigerant and blames ERAC for the loss

customer 1 I would help all day long, I'm not heartless and can relate to losing items, esp wallets.
customer 2 can get fucked, and that's what I imagine this "poster" falls into.
sorry if that makes me an asshole, that's just how it is

if you really are an ex employee then i know you can relate to my position
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