No it wouldn't be that bad....except that making a reservation means absolutely nothing to ERAC. Being a former employee I know that no matter how many people have reservations, it is constantly rammed into employees heads to "book the deal." So what actually ends up happening is that the person at the bodyshop who had a reservation loses their car to the person who just called 2 minutes ago because the MT got "great rate." Then the assistant manager will come up with some B.S. excuse that the car had a Check Engine light come on. Did I do this 1000 times as an employee?...yes. Fair?....NO WAY IN HELL.