Re: Group 15 Customer Horror Stories Here is a good one... Corporate employee wanted to rent a car for the week to take his family on vacation. Wanted a large SUV like a Durango or Expedition. Called my manager, booked the deal at $30/day for 7 days. Now, this week was during Thanksgiving so you know we could of gotten at least triple that but because he knew he was getting DW/Pai/SLP with the deal, he booked it. He is a corp guy who gives us business, we have to satisfy them. Came in, rented the car with a cashier's check for only $200 and said will pay for the rest when he comes back. Never came back in seven days...came back in 21 days (kept extending the rental) So 3 weeks of full boat at $30/day, not a bad rental...if he paid. Dropped the car overnight, SUV completely trashed and no payment. We called his work, he was fired. Called his cell phone,home phone,and relatives on his CQ form...no answer or disconnected. $1186.29 in rentals, no payment. Sent to collections, no money. My commision check was great that month. |