Quote:
Originally Posted by Unregistered I thought the events of 9/11 were enough to convince companies not to consolidate all of their operations under one roof. A fictitious bomb threat costs ERAC millions and shuts down the company's reservation center. Yet another genius example of where this company fails miserably. |
I heard a rumor a while back that they awnted to open a second reservation center somewhere in California because natres was getting too big for its building and they needed to expand. they did the home agent thing instead though. I wonder what the home agents did when this happened.