Why do ERAC rejects come on this site and pose as customers and now Vanguard employees. Everyone in the rental industry does everything possible to be just like ERAC. Before Ford sold Hertz to that Private Eqity group, who do you think they came to? That's right but Andy new that it would never go thru. Everyone knows that our business model is the best. The employees that could not follow it hate us and the few customers that don't understand still use us. We make more money that all the others combined.