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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #41 (permalink)  
Old 2008-06-29
Think about it
Anonymous Coward
 
Posts: n/a
Default Re: Site Death

Quote:
Originally Posted by Steve Williams View Post
I find it funny that a loser e-chimp who is pulling for the site to die is in fact pulling more and more people to comment on his sorry existence. You have washed too many cars in the sun little man! Where do you live? Oklahoma?
Why is it so hard for people to admit facts? Traffic here is terrible. It's the worst it's ever been. The Admin used to speak highly about how much traffic he was enjoying. Then he started getting spammed and his site went to shit.

It's not really a matter of having a beef with the Admin or this site. It's simply a matter of observation. After all, to say the sky is blue is a fact . . . not an opinion or an act of defiance.
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  #42 (permalink)  
Old 2008-06-29
California
Anonymous Coward
 
Posts: n/a
Default Re: Site Death

Quote:
Originally Posted by Think about it View Post
Why is it so hard for people to admit facts? Traffic here is terrible. It's the worst it's ever been. The Admin used to speak highly about how much traffic he was enjoying. Then he started getting spammed and his site went to shit.

It's not really a matter of having a beef with the Admin or this site. It's simply a matter of observation. After all, to say the sky is blue is a fact . . . not an opinion or an act of defiance.
Maybe your experience with Enterprise was or has gone well, consider yourself lucky. If I were you, I'd bleed green too. For everyone else, here is my story:

Expect to be confronted with countless situations in which you are presented (by your management) with a customer who has a reservation for a car that you do not have. Most likely this customer has already been waiting for half an hour. Then you will be told you need to take said customer to a location 10-30 minutes away to get the customer their car (which may or may not be in the car class they reserved). Expect to be expected to make said customer feel as though they are "completely statisfied" with Enterprise. Expect to be expected to sell said customer dub. Expect to deal with angry people all the time. Expect to bend over backwards for the most rediculous demands just to keep your ESQI up. Expect to stress out over your dub stats, when, in fact, most of the people don't need it and you know it and yet you are expected to sell the ish anyway. Expect to deal with cocky area managers whose a$$es you must kiss but you will secretly think they are total d-bags. Expect your mangagement team to fall far short of your expectations. Expect to pick up their slack. Expect to burn out within three months. Expect to finally realize that there is a serious bottleneck at the branch manager position and that the criteria to advance beyond this position is pretty much decided by luck and your MTs who probably hate their jobs. Expect to wonder why you went to college in the first place. Expect to wonder how you ended up working in this place. Expect to feel taken advantage of. Expect to feel a resentment towards the Taylor family. Expect to start looking for new jobs. Expect to fear posting your resume on monster or similar sites because the Enterprise gestapo will find out and you will be out of a job. Expect to feel stuck. Expect to hate your job. Expect to groan when a customer walks in the front door. Expect to groan when the phone rings. Expect to groan when the shuttle shows up. Expect to hate bodyshop employees and service advisors. Expect to be treated with a total lack of respect. Expect customers to ask you why you are not wearing your nametag. Expect customers to ask what you are going to do when you get out of school. Expect to receive looks of disbelief when you tell customers you are a college graduate. Expect to feel you are selling yourself short. Expect to hate your job but cannot find a better one. Expect to contemplate graduate school.

Unless you're a total d-bag, then you will love Enterprise.

For Everyone else, don't bother, unless you really are desperate or really want to move up in the sales world. If you want a career in sales, Enterprise is an alright place to start. As far as running 'your own business' and all that, it's crap. You are not doing that. You are babysitting a branch. And the criteria for getting promoted if you are a branch manager are stupid.

Everyone in upper management is a total d-bag, this company is totally bogus. it caters to the worst sort of people. if you have any sort of ethical code you abide by, don't bother applying. you will be required sell and evaluated by selling people crap they don't need.
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  #43 (permalink)  
Old 2008-06-29
You Gots To Chill!
Anonymous Coward
 
Posts: n/a
Default Re: Site Death

Quote:
Originally Posted by FE Monitor View Post
Dude. Here's how it works on this site: Robert and ????? J. ??????? (the Admin of this site), are one in the same. John Watie is anyone that posts something bad, raises doubt about the Admin or spams this site. So, using logic, you must be John Watie

Again, John Watie (we have PROOF positive this came from you, man), the Admin will see in you court. I hope you default so I can take your grandma's home and ganish her wages.

PS: I've just sent out 4,000 postcards across America to various branches telling them to come to my site. I am not insane, I am not insane, I am not ins....
1. I have to ask: Did you get minivans for all of the people who called to make those reservations? Probably not...which means that someone didn't get the vehicle that he/she needed (and was told was going to be there) when they arrived. But, it still may have worked out; with giving those people "upgrades" to SUVs (if there were any of those left) or throwing some folding chairs in the back of a cargo van. But, that is NOT giving good customer service; that is "making it work". There is a HUGE difference. Good customer service would entail taking a tentative reservation and calling them back AFTER you locate the vehicle so that you don't, you know, WASTE THEIR TIME with coming in to pick up a vehicle that you never had in the first place. Enterprise got their fleet utilization numbers up and that is where their real concern lies; not: "not being able to provide good customer service if you don't get the customer into the branch."

2. Do you not see anything wrong with the fact that you get off from work at 7:30 p.m. when most branches close at 6:00 p.m.? Don't you get tired of not being able to make plans for anything relatively close to closing time (or worse, making the plans and then having to call and tell whomever you are meeting that you aren't going to be able to make it, AGAIN, because something came up at work, AGAIN...? I don't care how fabulous any AM is, I never saw one working at a branch until 7:30 p.m. Or 7:00 p.m. or even 6:30 p.m. for that matter. Yeah, yeah; They worked their way through the ranks; they've been there, done that...blah blah blah. What I am saying is: Since they have been there and they know how much it sucks, why aren't they doing something to help alleviate/prevent that happening to everyone else? Just a thought...
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  #44 (permalink)  
Old 2008-06-29
17dd boy 17dd boy is offline
Title: Senior Member
Rank: Failing Enterprise Management Trainee (100-199 Posts)
 
Join Date: 2005-11-18
Posts: 134
17dd boy has an average reputation (10+)
Default Re: Site Death

Wow. I go away for a few months and notice traffic has died.
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  #45 (permalink)  
Old 2008-06-29
trabpukcip trabpukcip is offline
Title: Senior Member
Rank: Failing Enterprise Assistant Branch Manager (300-499 Posts)
 
Join Date: 2007-05-21
Posts: 319
trabpukcip has an average reputation (10+)
Default Re: Site Death

Quote:
Originally Posted by 17dd boy View Post
Wow. I go away for a few months and notice traffic has died.
I've been away a few months too but there never noticed many posts on weekends. i think all former e-chimps have better jobs and just log on during the week to kill time at work.
__________________
“Every man alone is sincere. At the entrance of a second person, hypocrisy begins"
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  #46 (permalink)  
Old 2008-06-29
stirring shit up
Anonymous Coward
 
Posts: n/a
Default Re: Site Death

Quote:
Originally Posted by Think about it View Post
Why is it so hard for people to admit facts? Traffic here is terrible. It's the worst it's ever been. The Admin used to speak highly about how much traffic he was enjoying. Then he started getting spammed and his site went to shit.

It's not really a matter of having a beef with the Admin or this site. It's simply a matter of observation. After all, to say the sky is blue is a fact . . . not an opinion or an act of defiance.
314-512-2206
andrew.c.taylor@erac.com


feel free to drop him a line.
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  #47 (permalink)  
Old 2008-06-29
Observation # 3
Anonymous Coward
 
Posts: n/a
Default Re: Site Death

The title of this thread is called Site Death. And it appears no one has any clue on how to fix the traffic for this site. The Admin thought allowing unregistered people to post would remedy the problem. It hasn't.

It also appears people do not enjoy discussing the poor traffic this place is witnessing . . . or why it started to decrease in the first place.

These are simple questions and non-debatable observations. I still cannot believe the Admin has not dropped by to offer his two cents. Failing Enterprise is his website, so one would assume he has some idea of how to make it better. . . .
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  #48 (permalink)  
Old 2008-06-29
dick harman
Anonymous Coward
 
Posts: n/a
Default Re: Site Death

Quote:
Originally Posted by Observation # 3 View Post
The title of this thread is called Site Death. And it appears no one has any clue on how to fix the traffic for this site. The Admin thought allowing unregistered people to post would remedy the problem. It hasn't.

It also appears people do not enjoy discussing the poor traffic this place is witnessing . . . or why it started to decrease in the first place.

These are simple questions and non-debatable observations. I still cannot believe the Admin has not dropped by to offer his two cents. Failing Enterprise is his website, so one would assume he has some idea of how to make it better. . . .
You are adding to the traffic, kinda funny actually.
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  #49 (permalink)  
Old 2008-06-29
Unregisteredtitty
Anonymous Coward
 
Posts: n/a
Default Re: Site Death

Quote:
Originally Posted by Observation # 3 View Post
The title of this thread is called Site Death. And it appears no one has any clue on how to fix the traffic for this site. The Admin thought allowing unregistered people to post would remedy the problem. It hasn't.

It also appears people do not enjoy discussing the poor traffic this place is witnessing . . . or why it started to decrease in the first place.

These are simple questions and non-debatable observations. I still cannot believe the Admin has not dropped by to offer his two cents. Failing Enterprise is his website, so one would assume he has some idea of how to make it better. . . .
What really disturbs me the most about this company is the total lack of ethics this company promotes. I mean, the openess of sex, drugs, booz, cheating customers and screwing over everyone is just sick. I have higher expectations from a Fortune 500 company. Outside of the HORRID PAY and working conditions, this was definitely a large factor in my severing my ties from this piece of shit.
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  #50 (permalink)  
Old 2008-06-29
Joe Boo
Anonymous Coward
 
Posts: n/a
Default Re: Site Death

Quote:
Originally Posted by FailingEnterpriseAdmin View Post
We've already had 107 new posts today. I think we're doing fine.
Why did you make it mandatory for people to register before they could post? And, why did you suddenly lift that ridiculous ban a few weeks ago?

You know, it's funny. This is a discussion board yet you seem unable to understand how they work. See, a person asks a question, or makes a comment, and you respond. It's the natural ebb and flow of a dialogue. I guess it's just funny to me because for a guy that operates a discussion board, you seem vary wary to discuss things....

Take care ?????, er, I mean Admin.
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