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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #31 (permalink)  
Old 2006-04-21
Ricky-ticky-tavy
Anonymous Coward
 
Posts: n/a
Default Re: The Admin is using you

Quote:
Originally Posted by Jesus Fucking Christ, Bitch
by the way, I am impressed you realized I'm not a man. It usually takes 5 posts or more for anyone to understand that. You've been reading...good for you.
Hey, thanks for the compliment sweetie. I can spot of fucked up chick a mile away; you write like you’re angry . . . or just lonely.

Also, some of your posts got erased. I know how much you wanna be a Branch Manager here on Failing E. Just email the Admin and he’ll rectify the problem.

You go, girlfriend! Get that promotion!
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  #32 (permalink)  
Old 2006-04-21
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: The Admin is using you

You still have not addressed the issue at hand. Why is it ok for you to call people out by name but it isn't ok for us to try to find out who you are? People point out reasons the service you are providing sucks and rather than fix it you just do your own thing. Do you think you know how your site should be run better than we do? That is almost like saying that you know how someone should be running their rental company. Someone from Cali confirm who this lame is. I’m ready to start making phone calls, writing letters, and starting websites about his crappy service.
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  #33 (permalink)  
Old 2006-04-21
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: The Admin is using you

Quote:
Originally Posted by realitycheck
We all know Admin just sits by his computer logging on and off to run up the hit counts anyway. Man, I need to get a life.

I was able to manipulate the number of hits I got on a thread. I just entered and re-entered the thread over and over. I was able to make it look like I'd had 80 hits in under 15 minutes.

I've also read through the Administrator’s bogus ass lectures about “R-squared analysis.” Well, Admin . . . if you can “cook the books” on this site (as I, and many others have probably done) where is the credibility? Where? I would assume that most hits are the same people returning to see if anyone has replied to their posts. Please tell me that thought has entered your mind.

And, any statistician will tell you that you should ALWAYS question numbers. I seriously doubt you’re getting 20,000 NEW hits a day. A large percentage of that number represents repeat posters . . . not newbies to the site. Sorry.

And to really ruffle ERAC’s feathers you will need a lot more than a website. I’ve read entries throughout this discussion board. I enjoy the trash talking, cues, and liaisons. But how can you start to believe that a website is gonna make a billion dollar company collapse? Must be a nice parallel universe you live in ;) Folks walk on their hands and hamburgers eat people. And websites must be able to topple large corporations.
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  #34 (permalink)  
Old 2006-04-21
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: The Admin is using you

Admin, after you delete the posts, do you also fix the number of views? I doubt it. Why? B/c it makes your numbers look solid. Very ERACish of you.

Good day, kind sir
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  #35 (permalink)  
Old 2006-04-21
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: The Admin is using you

He says he doesn't moderate so he can't be held liable for slanderous posts against individuals. He has to let people post anonymously because if he required people to register to post then he would be required to take action against individual accounts when they broke the rules and thereby cut down on his number of users. In fact, he loves it when people come here and call someone (other than himself) out by name because it upsets people and that is what he wants. If I were a husband of one of these females who has, probably, been falsely accused of sucking dick to get ahead I would make a trip and put a foot in a certain Admin's ass.
I know you were fishing for a response from him, but he is just going to delete your post anyway so I thought I would answer for him. His non-moderation is in full effect in this thread.
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  #36 (permalink)  
Old 2006-04-21
Jeahho Jeahho is offline
Title: Banned User
 
Join Date: 2005-03-27
Posts: 235
Jeahho has a below average reputation (0+)
Default Re: The Admin is using you

My opinion is still that he isn't attempting to right any wrongs, he is attempting to get paid.

He has put Enterprise in a no win situation with this website. If they change their evil ways and do business like the rest of the rental companies (who are no more ethical by the way) then they will suck like the rest of the rental companies. If they don't change then he will continue to scream about their evilness and how he is the king of business and knows exactly what they need to do to make all customers and employees happy 100% of the time.

I have pointed out in the past that this is all a balance. A 100% guarantee on the availability of the car you reserved means that if you don't show up, in order for Enterprise to be profitable, they are going to have to charge you a fee. Approximately 30% of reservations are no-shows. On one side of the scale you have probably 1% of renters who show up and the car they reserved isn't there. Of that 1% the majority can be satisfied in some way. On the other side of the scale you have 30% of people not showing up for their reservations. If you charge them a fee for not showing up they are going to be pissed off. A few people may get screwed with the way Enterprise runs its fleet and handles reservations but I think they have chosen the right path to satisfy the greatest majority of customers.

If Enterprise ever takes your advice and changes their ways I will be right behind you starting up another website that says they suck and offers a forum for disgruntled employees in an attempt to get them to change it back.

P.S.--
I can't believe that no one in the California area knows this guys name...He has walked in and rented cars and made a website and been a dick and I am sure just through common knowledge someone can say his name. It isn't like I’m asking for information stored solely in a company computer system that might constitute a criminal disclosure of personal information. People actually KNOW him and it isn't a crime to say the name of a guy you know.
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  #37 (permalink)  
Old 2006-04-21
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: The Admin is using you

Quote:
Originally Posted by FailingEnterpriseAdmin
Yes, an in-house Enterprise attorney and I have semi-regular two-way communications, although I sent an e-mail to her a couple of weeks ago and still haven't heard back.

She occasionally objects to something posted on the discussion board. I always investigate and give a prompt and thorough response. If someone posts something that violates Enterprise's legal rights, or violates our Terms of Use, I consult with my attorney and we do the right thing, which usually means deleting the posting.

They know exactly who I am and have all my contact information and both I and my attorney have talked with her on the phone. Enterprise always initiates these conversations and we've always resolved the (immediate) issues amicably.

I haven't heard from "management" in almost a year, though, since California/Hawaii President Greg Stubblefield rang up and asked "So, you used to work for us?", and then admitted he'd never actually seen the site.

My only goal is that they change their ways and stop the unethical and probably illegal practices.

Admin
Have you ever thought about being useful to society by redirecting your efforts at world hunger? Or do you really think your some kind of "keeper of justice"?
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  #38 (permalink)  
Old 2006-04-22
FailingEnterpriseAdmin FailingEnterpriseAdmin is offline
Administrator
 
Join Date: 2005-03-24
Location: San Francisco, CA
Posts: 4,112
FailingEnterpriseAdmin has an above average reputation (20+)
Default Re: The Admin is using you

Quote:
Originally Posted by Jeahho
My opinion is still that he isn't attempting to right any wrongs, he is attempting to get paid.

He has put Enterprise in a no win situation with this website. If they change their evil ways and do business like the rest of the rental companies (who are no more ethical by the way) then they will suck like the rest of the rental companies. If they don't change then he will continue to scream about their evilness and how he is the king of business and knows exactly what they need to do to make all customers and employees happy 100% of the time.
Except I'm not claiming that. If you're going to argue here, go easy on the hyperbole.

Quote:
Originally Posted by Jeahho
I have pointed out in the past that this is all a balance. A 100% guarantee on the availability of the car you reserved means that if you don't show up, in order for Enterprise to be profitable, they are going to have to charge you a fee. Approximately 30% of reservations are no-shows. On one side of the scale you have probably 1% of renters who show up and the car they reserved isn't there. Of that 1% the majority can be satisfied in some way. On the other side of the scale you have 30% of people not showing up for their reservations. If you charge them a fee for not showing up they are going to be pissed off. A few people may get screwed with the way Enterprise runs its fleet and handles reservations but I think they have chosen the right path to satisfy the greatest majority of customers.
Of my fifteen confirmed reservations, approximately ten were dishonored. I'm not asking for perfection here.

Quote:
Originally Posted by Jeahho
If Enterprise ever takes your advice and changes their ways I will be right behind you starting up another website that says they suck and offers a forum for disgruntled employees in an attempt to get them to change it back.

P.S.--
I can't believe that no one in the California area knows this guys name...He has walked in and rented cars and made a website and been a dick and I am sure just through common knowledge someone can say his name. It isn't like I’m asking for information stored solely in a company computer system that might constitute a criminal disclosure of personal information. People actually KNOW him and it isn't a crime to say the name of a guy you know.
__________________
"Don't worry about what anybody else is going to do. The best way to predict the future is to invent it." -- Alan Kay
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  #39 (permalink)  
Old 2006-04-22
FailingEnterpriseAdmin FailingEnterpriseAdmin is offline
Administrator
 
Join Date: 2005-03-24
Location: San Francisco, CA
Posts: 4,112
FailingEnterpriseAdmin has an above average reputation (20+)
Default Re: The Admin is using you

Quote:
Originally Posted by Unregistered
He says he doesn't moderate so he can't be held liable for slanderous posts against individuals. He has to let people post anonymously because if he required people to register to post then he would be required to take action against individual accounts when they broke the rules and thereby cut down on his number of users.
But this isn't true. I don't require registration because my users don't want it.

Quote:
Originally Posted by Unregistered
In fact, he loves it when people come here and call someone (other than himself) out by name because it upsets people and that is what he wants. If I were a husband of one of these females who has, probably, been falsely accused of sucking dick to get ahead I would make a trip and put a foot in a certain Admin's ass.
I know you were fishing for a response from him, but he is just going to delete your post anyway so I thought I would answer for him. His non-moderation is in full effect in this thread.
__________________
"Don't worry about what anybody else is going to do. The best way to predict the future is to invent it." -- Alan Kay
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  #40 (permalink)  
Old 2006-04-22
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: The Admin is using you

You wouldn't be on here 24/7 bashing Admin if you "hate" ERAC.

I still work at ERAC and know for a fact this site is having an effect in my Group and elsewhere.

If you don't work there anymore, how would you know otherwise?
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