I hate NATRES

[itsfuckingcold]

what a stupid fucking concept, its the book, no look policy..and its one thing to play that on the branch level, but from some stupid fucking yankee in st loius??? first of all, if their making a reso in canada, quote them cdn dollars so they dont flip on me assholes, and dont tell them they get a 4-day wes. and then when a cus needs a p/u, natres has no fucking idea which office to send it to..is it that hard to have a system like mapquest or seom bullshit?? i got an "esqi" survey ms01'd to me about help desk i used, and they didn't even help me....for a company who is soo networked and rich, they sure are flying on difernt levels...i've learnt the system of the big green machine, and i no longer wish to be associated with it, i am embarassed of my job.

[gp65:(]

Originally Posted by itsfuckingcold

what a stupid fucking concept, its the book, no look policy..and its one thing to play that on the branch level, but from some stupid fucking yankee in st loius??? first of all, if their making a reso in canada, quote them cdn dollars so they dont flip on me assholes, and dont tell them they get a 4-day wes. and then when a cus needs a p/u, natres has no fucking idea which office to send it to..is it that hard to have a system like mapquest or seom bullshit?? i got an "esqi" survey ms01'd to me about help desk i used, and they didn't even help me....for a company who is soo networked and rich, they sure are flying on difernt levels...i've learnt the system of the big green machine, and i no longer wish to be associated with it, i am embarassed of my job.

The "I hate NATRES" song is heard in branches across the country on Tuesday mornings when you are sitting at 95% and have 3 additional Natres "reservations" for 7:30 when you walk in.

I know, it's not their fault----it's ERAC's. Arrrrrrrrrrrrrrrrgh.

Originally Posted by gp65:(

The "I hate NATRES" song is heard in branches across the country on Tuesday mornings when you are sitting at 95% and have 3 additional Natres "reservations" for 7:30 when you walk in.

I know, it's not their fault----it's ERAC's. Arrrrrrrrrrrrrrrrgh.

I swear to fucking God, GP65, stop the ffffuuuuccckkkiiinnnggg literary style of repeated letters......are you that mundane within yourself???

[gp65:(]

Originally Posted by Unregistered123

I swear to fucking God, GP65, stop the ffffuuuuccckkkiiinnnggg literary style of repeated letters......are you that mundane within yourself???

Hey there 123! How did the green machine treat you today?

[FailingEnterpriseAdmin]

Originally Posted by Unregistered123

I swear to fucking God, GP65, stop the ffffuuuuccckkkiiinnnggg literary style of repeated letters......are you that mundane within yourself???

Why does this piss you off so much? It's certainly better than many of the other literary styles we see here, which include bad punctuation, bad capitalization, bad grammar, bad spelling and faulty logic.

Keep it up, sister.

Originally Posted by gp65:(

The "I hate NATRES" song is heard in branches across the country on Tuesday mornings when you are sitting at 95% and have 3 additional Natres "reservations" for 7:30 when you walk in.

I know, it's not their fault----it's ERAC's. Arrrrrrrrrrrrrrrrgh.

Quick question.. I'm assuming Natres has access to every branches availability, (similar to ralph?) Do they view this or even take it in to account before booking deals or are they just told to book, book, book?

[itsfuckingcold]

Originally Posted by Unregistered1

or are they just told to book, book, book?

BOOK, NO LOOK!

[GP51 Weidner's Bitch]

Originally Posted by itsfuckingcold

BOOK, NO LOOK!

Quite simply, Natres gets paid for the amount of reservations that they make. They do not have the ability to look at a branch's availability - they just have a screen that says "available" or "sold out". The only way that something will say sold out is if the area manager or city manager calls them and tells them to sell out on a particular size of vehicle for a particular day. So, it's quite common for a branch to go home one night knowing that they have a minivan reservation at 9 the next morning. They think they'll have an hour and a half to find a van, so they go home and sleep somewhat well. Then, at 7:15 the next morning, they are met by a customer who says they have a reservation for a van. Yep, the reservation was made via Natres the night before, and of course there's no van available! The customer then begins screaming and cussing saying that the person on the phone or the Internet told them that a van would be waiting for them right at 7:30! Good luck with calming that person down!

My God, it's Saturday morning, I'm not at work, yet I'm getting stressed just thinking about all of this bullshit!

Originally Posted by GP51 Weidner's Bitch

They do not have the ability to look at a branch's availability - they just have a screen that says "available" or "sold out". The only way that something will say sold out is if the area manager or city manager calls them and tells them to sell out on a particular size of vehicle for a particular day.

Which never fucking happens. I don't think there has ever been an ARM, RRM, or RVP who actually told NATRES that their region or area was "sold out" of a particular car. What do they care? They don't have to deal with the screaming and pissed off customers. I remember a time there were a ton of minivan and SUV reservations leading up to a major holiday weekend. We had so many that all the BMs knew that they were gonna get screwed. Some actually asked the RVP to have the internet and NATRES stop booking deals for vans and SUVs and guess what the RVP's response was? "Just sell them up when they get in." Sell them up!?! How the fuck can you sell up a person from a van or a SUV? That is what you sell up to. His douchebag ass just wanted us to get them going in a Grand Marquis or a Neon so he can make his fat paycheck. ERAC is a joke.

These messages are distasteful. I was going to file my complaint against Alamo here but I would not wish to be associated with you.

James M MacFarlane
Bangor, ME