Current or Former Employee? Help with study about damage claims

[Researcher]

I am a researcher at a major university conducting a study of Enterprise damage claims. I am interested in polling employees about their experience with customers who decline collision damage waivers and where Enterprise subsequently charges damage to the car.

If you are a current or former employee and you have knowledge of Enterprise knowingly making a damage claim on a car that was either not damaged or damaged prior to the person renting it against whom the claim was written or where there were multiple claims for the same damage or any other circumspect damage claims, I am interested in hearing your story.

I am conducting this study in response to a growing number of consumer complaints about damage claims from Enterprise. If you are a current or former employee of Enterprise and would like to respond to consumer complaints about damage claims in general, your story would be helpful as well.

However, responses with inappropriate language will not be included in the study.

Your helpfulness is appreciated and responses can be logged here or can be sent to Enterpriseresearcher@gmail.com

Thank you!

For the most part Enterprise is an honest company and I am sure if you dig you can find what you are looking for. Enterprise in the USA doucments over a half of million claims a month and out of those I am sure you cand find the crap you are looking for. You need to change your research to "How Enterprise employees get treated like crap from customers, management."

[stickman]

Im not a employee or ex employee but i thought id share my experience with you anyway. I am enclosing a reply i sent to someone else who had the same experience as me. Here it is.
I had the exact same experience as you did only mine is worse. It was 9am when i checked my car out and the roof was w et from dew. It looked fine as far as you could tell so i drove it home and parked it in my driveway until the next day. When i saw it the next day ,it was dry and when the sun shined on it , you could see a lot of distortion in the metal that you could not see when it was wet. It looked like back workmanship at most. I kept the car for 3 days.In this time i noticed the weather stripping was about a half inch off of where it should have been on the drivers door. I also noticed wat looked like shims between the dashboard and the windshield.This car had only app750 miles when i got it and i put around 60 miles on it over my three days.When i returned the car, another person checked it in an was pointing out all kinds of things that the guy who checked it out said were fine and i shouldnt be concerned with. Neither the original guy or me noticed the roof but i dont think we could have anyway because it was wet . They are trying to hang everything on me and im not about to let that happen. They are scam artist and someone needs to do something about it.Good luck with your claim.