accident without SLP

[fikumiku]

While driving the rented car I had a little accident and it was my fault. There was no doubt that the damage made to the car I was driving would be covered by the CDW. But in case of the damage made to the other car (estimated at around $3200) Enterprise claimed that since I did not go for the SLP I should be financially responsible for that damage.

It happened in Illinois and I do not know if I have to pay for it or not.
They want me to send them a check made payable to ELCO.

[jaded1234]

Originally Posted by fikumiku

While driving the rented car I had a little accident and it was my fault. There was no doubt that the damage made to the car I was driving would be covered by the CDW. But in case of the damage made to the other car (estimated at around $3200) Enterprise claimed that since I did not go for the SLP I should be financially responsible for that damage.

It happened in Illinois and I do not know if I have to pay for it or not.
They want me to send them a check made payable to ELCO.

Isn't that covered by our own insurance?
You usually just want ERAC insurance to cover the gap (deductable) and the fraud scam they try on the "discovered damage" claims.

[BubbaGUmp]

Originally Posted by jaded1234

Isn't that covered by our own insurance?
You usually just want ERAC insurance to cover the gap (deductable) and the fraud scam they try on the "discovered damage" claims.

Look, shit head, there is no "discovered damage' fraud. As far as the other persons car, sorry, you're stuck. File a claim with your insurance if you have one; if not, you're screwed.

[jaded1234]

Originally Posted by BubbaGUmp

Look, shit head, there is no "discovered damage' fraud. .

And they don't have a forum just for "discovered damage" because ... oh wait a minute, there is one.
Maybe you got that confused with there being no government handouts ... oops those now exist as well.

Maybe your just an ass.

[BubbaGUmp]

Originally Posted by jaded1234

And they don't have a forum just for "discovered damage" because ... oh wait a minute, there is one.
Maybe you got that confused with there being no government handouts ... oops those now exist as well.

Maybe your just an ass.

You're the ass. We don't make up damage to collect money, that's ludicrous and illegal. If damage is found, tough shit, you gotta pay (if you don't buy waiver). If the damage is pre-existing (that means it was there before) then you should make sure you have it annotated (that means written down) BEFORE you take possession of the vehicle (car). Most people just don't want to take responsibility for their actions...so they prefer to blame others. get over it, be a realist and if you don't like Government handouts then vote Republican next time.

[jaded1234]

Originally Posted by BubbaGUmp

You're the ass. We don't make up damage to collect money, that's ludicrous and illegal. If damage is found, tough shit, you gotta pay (if you don't buy waiver). If the damage is pre-existing (that means it was there before) then you should make sure you have it annotated (that means written down) BEFORE you take possession of the vehicle (car). Most people just don't want to take responsibility for their actions...so they prefer to blame others. get over it, be a realist and if you don't like Government handouts then vote Republican next time.

You r the ass. r2222222222222.

By the way, it is not found but "discovered".

Wow, "great" customer service means blaming the customer when the employee fails to do her job. And that's why the customer fills out the form on the walkaround - wait that is the employee doing that. So how does it make sense to blame the customer when the checkout employee sets the standard for what gets documented? Do you understand how the problem starts. The customer should be the one filling it out if they are responsible for getting it all documented. But of course it is in YOUR job description.

All I know is in my case in another thread, the employees failed at their jobs by:
(1) Not documenting damage on checkout
(2) Then blaming me before checking previous damage reports
(3) Failed to apoligize or even reply once asked for copies of the reports
(4) Never sent a letter to close the "claim", after they sent the original letter about the "damage"

See the problem. Customer is assumed always wrong (actually assumed to be a lying cheating cheap bastard) until the employee finally must prove it. Then it is oh, you are just a cheating cheap bastard for not buying DX, but you did not lie. Move along.

Well there are two careers for you - work for ERAC or the IRS. Three if you include the Rampart Division of the LAPD.

[BubbaGUmp]

Originally Posted by jaded1234

You r the ass. r2222222222222.

By the way, it is not found but "discovered".

Wow, "great" customer service means blaming the customer when the employee fails to do her job. And that's why the customer fills out the form on the walkaround - wait that is the employee doing that. So how does it make sense to blame the customer when the checkout employee sets the standard for what gets documented? Do you understand how the problem starts. The customer should be the one filling it out if they are responsible for getting it all documented. But of course it is in YOUR job description.

All I know is in my case in another thread, the employees failed at their jobs by:
(1) Not documenting damage on checkout
(2) Then blaming me before checking previous damage reports
(3) Failed to apoligize or even reply once asked for copies of the reports
(4) Never sent a letter to close the "claim", after they sent the original letter about the "damage"

See the problem. Customer is assumed always wrong (actually assumed to be a lying cheating cheap bastard) until the employee finally must prove it. Then it is oh, you are just a cheating cheap bastard for not buying DX, but you did not lie. Move along.

Well there are two careers for you - work for ERAC or the IRS. Three if you include the Rampart Division of the LAPD.

My how eloquent! Actually, discovered and found can be, and are, used interchangeably.

When and if you rent a car again make sure that any and all damage is clearly marked. Once you initial the condition block you are agreeing with the "agent" as to the condition of the vehicle. it's YOUR responsibility to make sure everything is documented BEFORE you leave the branch.

I still fail to understand why you would want to use YOUR insurance to pay for damage to OUR vehicle. Of course all the insurance companies tell you NOT to buy our DW...if your rates increase due to an accident in our vehicle your insurance agent gets more money from the extra commission. There are many reasons to buy DW but, really, 9 bucks a day vs the 100, 250, 500, or 1000 that you have to shell out for your deductible in case of an accident or damage is a no brainer! You all could save yourselves a lot of stress if you just bought the waiver. Just give us the keys and walk away---that's it!

The IRS is only doing their job. You gotta pay your taxes. Those that don't should go to jail. Simple.