Quote:
| Originally Posted by Unregisteredabc If the amount is on your credit card-charge it back. In order to be able to collect from a non Dw claim the car has to be shopped immediately. since they rented it, it became their responsibility to pay. |
I'm in the process of reversing the charge now. The credit card company just send me a letter telling me that they are in the process of "researching" the dispute. I started this dispute over a month ago. While the dispute is being researched, I don't have to pay finance charges on the amount ERAC charged to my card (fortunately).
I sent a letter explaining exactly what ERAC did to the credit card company, so it should be pretty cut-and-dried. Also, I am going to go speak to a lawyer, since free legal representation is a perk of my job.
Unbelievable how this company is run. I wish I would have known about this website before I rented a car.