What MT's are taught to say when you say no

Originally Posted by Unregistered

To whoever went on a rampage about AMEX....do you work for ERAC?? And if you do/did, have you ever worked in a branch where you were lucky if one customer per day owned a credit card, much less an AMEX??? Our coverage helps those individuals who will rent for a few days and who does not have $500 or so lying around to pay for a deductible on a car that they don't own. If you even one time were unfortunate enough to have a grown man (customer) cry in front of you because he owed you money that he didn't have, you'd understand. Point is, if you do not own the AMAZING, FANTASTIC, GOING TO SAVE YOUR LIFE, GOD'S GIFT TO THE RENTAL WORLD AMEX (so you seem to think), it's best to take protection if you are going to be in the rental for a few days. And whoever said it is "additional protection", ERAC coverage is sometimes the ONLY protection they have. Remember, by passing a credit check, you can still rent a car without a credit card or insurance.

I understand that. But the point I was making was was the fact that AMNEX doesn't charge a deductable, for this product it is just $24.95 right up front. So If AMNEX can charge $24.95 for 42 days why does ERAC charge so much? Waiver is a huge money making product for them. Which is the reason they push for it to be sold so hard.
And Yes AMNEX does pay for 100% of the damage. So it is a great product.
The only way you can continue to push this arguement is if you loss sense of reality and only see the world in green.

Originally Posted by Unregistered

To whoever went on a rampage about AMEX....do you work for ERAC?? And if you do/did, have you ever worked in a branch where you were lucky if one customer per day owned a credit card, much less an AMEX??? Our coverage helps those individuals who will rent for a few days and who does not have $500 or so lying around to pay for a deductible on a car that they don't own. If you even one time were unfortunate enough to have a grown man (customer) cry in front of you because he owed you money that he didn't have, you'd understand. Point is, if you do not own the AMAZING, FANTASTIC, GOING TO SAVE YOUR LIFE, GOD'S GIFT TO THE RENTAL WORLD AMEX (so you seem to think), it's best to take protection if you are going to be in the rental for a few days. And whoever said it is "additional protection", ERAC coverage is sometimes the ONLY protection they have. Remember, by passing a credit check, you can still rent a car without a credit card or insurance.

Rampage.....Dude your probably a three month employee that was told by your regional manager that "your going to the top bud" . So now every night you dream of waiver sales, while having your Andy Taylor bed sheets over you. I think we lost you to the green light come back.

Actually, "dude", I am a manager who is tired of seeing people bring cars back day in and day out damaged and then bitch about having to pay out a deductible because they don't have the money. Point is, if you can't afford a deductible or you can't afford to pay for the car repairs....get the protection. Plain and simple. Do you think we enjoy getting into confrontations with customers over damage? No. I don't want the customers to damage cars because then I will have to sit a car while it is getting repaired and thus brings down occupancy and my ability to get a car on the road.

To the AMEX posters..

You do realize who AMEX pays all those financial figures to right?

Do you not think AMEX makes money off their coverage? It is a business. Why operate without financial gains?

You all do realize if an Enterprise employee rents, they have to take DW. If anything I can at all say, just take the 12.99 DW. It makes sense. If you don't have any insurance, rock the Boat, but take the DW if you are in it for less than 8 days.

Originally Posted by Unregistered

To the AMEX posters..

You do realize who AMEX pays all those financial figures to right?

Do you not think AMEX makes money off their coverage? It is a business. Why operate without financial gains?

You all do realize if an Enterprise employee rents, they have to take DW. If anything I can at all say, just take the 12.99 DW. It makes sense. If you don't have any insurance, rock the Boat, but take the DW if you are in it for less than 8 days.

I am the AMNEX poster....I am aware that they make money, but as a customer 12.99 per day for an eight day rental is $103.92, but if you use AMNEX it is only $24.95 please don't be angry because they offer a better product.

Originally Posted by Unregistered

I am the AMNEX poster....I am aware that they make money, but as a customer 12.99 per day for an eight day rental is $103.92, but if you use AMNEX it is only $24.95 please don't be angry because they offer a better product.

So wait take DW if you're in the car for 3 days of a small one and 2 days of a big one.

Seems that AMEX is completely ripping off their short term rental customers! OMG Let's start a Failing AMEX website.

Originally Posted by Unregistered

So wait take DW if you're in the car for 3 days of a small one and 2 days of a big one.

Seems that AMEX is completely ripping off their short term rental customers! OMG Let's start a Failing AMEX website.

Your being Silly my green mean bleeding friend. I was simply using that as a point in saying that ERAC doesn't need to charge that much for their CDW.

Originally Posted by Unregistered

Your being Silly my green mean bleeding friend. I was simply using that as a point in saying that ERAC doesn't need to charge that much for their CDW.

If a car is brought back totaled and the customer bought DW, Enterprise pays for the entire car as the car is not insured through any insurance company. AMEX does not need to worry as much about bad debt in this situation as they have authority to charge the persons card for the charge of the protection. They also automatically charge you anytime you use that card so even if you rent the car for one day while your car is in the shop, you get charged 24.95 for the one day of protection. Also, people are rarely in the car for 42 days and if they are in a car for that long it is because it is an insurance rental. If the insurance company is picking up the bill (or a dealer), AMEX coverage does not apply. AMEX also uses it as an incentive to use their card as they make money on every charge, so in theory they should be able to charge less. If enterprise only rented to people with an AMEX card, I'm sure DW would cost less. However, enterprise rents to degenerates with past due bills who can't pay for electricity, let alone a deductible, so that raises the rates for everyone. It's two different companies, in different fields, with different revenue sources, and different types of customers so you can't really compare the two.

Originally Posted by I did not register

If a car is brought back totaled and the customer bought DW, Enterprise pays for the entire car as the car is not insured through any insurance company. AMEX does not need to worry as much about bad debt in this situation as they have authority to charge the persons card for the charge of the protection. They also automatically charge you anytime you use that card so even if you rent the car for one day while your car is in the shop, you get charged 24.95 for the one day of protection. Also, people are rarely in the car for 42 days and if they are in a car for that long it is because it is an insurance rental. If the insurance company is picking up the bill (or a dealer), AMEX coverage does not apply. AMEX also uses it as an incentive to use their card as they make money on every charge, so in theory they should be able to charge less. If enterprise only rented to people with an AMEX card, I'm sure DW would cost less. However, enterprise rents to degenerates with past due bills who can't pay for electricity, let alone a deductible, so that raises the rates for everyone. It's two different companies, in different fields, with different revenue sources, and different types of customers so you can't really compare the two.

The green monster is taking simply math away from you. Yes there will be sometimes where it would be better to use a different card, but 90% of the time I will be better off using my AMNEX. Don't worry about me just push the waiver on some old lady to recoup your lost waiver sale.

Originally Posted by Unregistered

The green monster is taking simply math away from you. Yes there will be sometimes where it would be better to use a different card, but 90% of the time I will be better off using my AMNEX. Don't worry about me just push the waiver on some old lady to recoup your lost waiver sale.

And 95% of the time or more AMNEX will make money off you by you using their card and spending $24.95. The best course of action is actuallly buying good insurance through an insurance agency and using that. That would be the simple math.