What MT's are taught to say when you say no

Originally Posted by Unregistered

And 95% of the time or more AMNEX will make money off you by you using their card and spending $24.95. The best course of action is actuallly buying good insurance through an insurance agency and using that. That would be the simple math.

Then why sell CDW silly?

Originally Posted by Unregistered

Then why sell CDW silly?

A- it can be profitable
b- not everyone has an AMNEX card
C-People may not want to spend 24.95 for one or 2 days of protection
D- Not everyone even has insurance themselves

Hey AMEX guy read the small print that 24.95 coverage is NOT full proof it has it's flaws the main one being is the endless amout of paperwork you have to fill out to get the claim paid plus if you do not take care of filing the paperwork properly ( and here is the kicker ) the full balance of the accident or repairs or replacement will be placed on the customers charge till the matters is resolved the main reason I brought this up is

1 I no longer work for ERAC I work for a CCARD processing center.
2 Be smart if it is 3 days or shorter buy the coverage thru ERAC it is the best deal
3. The story above happend to my brother it's been 2 years and he has still not seen a single penny from AMX in the meantime this has ruined his credit and his marriage all over a 2 day rental that he had AMX provide the coverage for.

Originally Posted by Unregistered

Lets say you were married with kids and you had a life insurance policy because incase anything happened to you, you wanted to make sure your family will be finicially safe. If you got on a plan and they offerred you "additional" protection because somtimes accidents happen, and will usually lead to death. What would you say? You buy insurance to protect you from death. Additional is just additional charges.
P.S.
Thanks for the story about the three acidents, but realize Andy and ERAC don't offer the insurance to be nice, they make money on it. So yes it may save someone $500, but it costs everyone else buying it millions each year.

Now I hate ERAC as much as the next person, but let me simplify this for everyone. CDW is basically another form of gambling. Anyone who has their own insurance is covered, but 9 times out of 10 they know that actually using their coverage by making a claim will end of costing them alot of money. Bottom line, ERAC does make money on the coverage, but it all comes down to the luck of the draw. How many BM's out there have had two or more vehicles written off in the same week where the renter had full coverage, therefore ensuring no commission checks for awhile? Life insurance doesn't really compare, because once you've made one claim, you don;t have to wory about deductibles and premuims anymore!

Originally Posted by Unregistered

Here Mr. Green Cool Aid
American Express will cover now up 42 days as primary insurance for only a $24.95 dollar fee. So in a month that is 83 cents versus $450. Tell me who is over charging.
Your wrong and I'm not a customer so stop trying to push this on me. Wait a second you need one more so here it comes.....NO
This is right off Amnex's site so just fess up your ripping people off. And yes it does say PRIMARY damage.

Q:What is the Premium Car Rental Protection Plan?

A:Premium Car Rental Protection (PCRP) is insurance coverage offered to American Express® Cardmembers to help protect them and Passengers when the Cardmember uses an enrolled Card to pay for a Rental Auto from a Rental Company. Coverage includes 1) reimbursement for damage to or theft of the Rental Auto and personal property, and 2) medical expense and death and dismemberment benefits resulting from a Covered Accident. Coverage is worldwide except vehicles rented in Australia, Ireland, Israel, Italy, Jamaica, and New Zealand. Enrollment is available to Consumer and Small Business Cardmembers, residing in the United States (excluding NY), Puerto Rico, and the U.S. Virgin Islands. Corporate Cardmembers not eligible.

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Q:What does the plan cover?

A:Premium Car Rental Protection includes:
Up to $100,000 of primary Damage and Theft coverage for the rental car
Up to $100,000 of Accidental Death and Dismemberment (AD&D) coverage
Up to $15,000 per person of excess coverage for Medical Expenses
Up to $5,000 per person of excess coverage for Personal Property


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Q:How much does the plan cost?

A:There is no cost to enroll in Premium Car Rental Protection, and there are no monthly, annual, or cancellation fees. The Cardmember pays a flat fee of $24.95 per rental each time a rental car is charged to his or her enrolled American Express Card, until coverage is terminated. The flat fee covers the duration of the rental, for up to 42 consecutive days.

It looks like you are quoting AMEX Small Business Premium Car Rental Protection (PCRP), which aside from a $125/year fee, $24 fee, an extensive and selective application process, and the requirement to have a small business, it sounds like a great card and a great benefit to use.

Most AMEX holders, and when I say most I refer to anyone without PCRP (which is a selective benefit), have Rental Car Loss and Damage Insurance Plan (RCLDI). The fine print for RCLDI is ridiculously long (as seen here ---> http://corp.americanexpress.com/gcs/...LACMMGRNEN.pdf) and has so many stipulations, limitations, and "terms and conditions"... not to mention it is secondary insurance.

So for the .1% of renters @ Enterprise who have AMEX Open for Small Business, I will make sure to tell them of the wonderful information you uncovered. For the other 99.9% of people who rent @ Enterprise, I will remember to tell them how shitty credit card coverage actually is.

As a slight side note, I rented a car once to Carl King, son of boxing promoter Don King. Guess what, he bought full boat. Why? He probably could afford to buy every friggin car on my lot that day and he paid with an Amex Black card. He told me he wanted us to cover because he didn't want to waste his time with claims and forms and other bullshit if something happened. He just wanted to hand the keys over and walk away. No credit card coverage, or insurance coverage, can say that.

Like I said earlier, Dub isn't for everyone. But it is worthwhile for a lot of people, rich or poor, for different reasons.

To Mr AMEX Lover:

Oh, and good paste and cut job... leaving out the parts that were negative to your argument.

Also, are you aware with OPEN for Small Business if you have to charge a certain amount to the card each year for the card to stay at that level? Just wondering cause I've heard that's the case... being you are an AMEX expert I figured you could google it for me. Thanks.

Originally Posted by Unregistered

To Mr AMEX Lover:

Oh, and good paste and cut job... leaving out the parts that were negative to your argument.

Also, are you aware with OPEN for Small Business if you have to charge a certain amount to the card each year for the card to stay at that level? Just wondering cause I've heard that's the case... being you are an AMEX expert I figured you could google it for me. Thanks.

It is for everyone not just for "Open" Silly dillys....stop bleeding green and acknoledge a good product. Anyone with AMNEX can apply for this. Does the whole world look green to you? do you think by arguing this someone is going to promote you?

[I rent cars]

My manager made us rent a car no matter if they had insurance or not. In GP 51 we were told that was not a vaild reason not to rent to them.As long as they had a CC,DL and over 21 we rented to them. Now we did charge 5.00 per day under age fee.

[Grover]

This is in response to an earlier remark regarding CDW's profitability: when I was an LCAM, companies would ask for rates that included CDW, we would therefore need to get rates approved through corporate - what I learned was the 'true' cost of CDW was around $5-$6 per day. (this was calculated by dividing all the damage hits by number of cars, not sure if it was calculated by corporate or by group level).
My point is that whether you sell at $12.99/day or $21.99/day the true cost to the branch is $5-6/day and the rest is profit.

sorry Grover but that is not entirely true.

There is no real true cost of DW.
Every branches reserves will differ on any given month.
All the damage waiver hits are spread out over a 12 month rolling average so this will fluctuate month to month. This gives you a $$/car for reserves each month, say $65/car.
Then all the DW you sell each month gets #. Say you sell a total gross amount of $7500 and you have 100 cars, then your DW # per car is $75/car.
With that said you net $10/car DW profit.
The reserves for every branch are different and ever changing. A branch with very low reserves will make mroe money that a branch with high reserves.

The info you are talking about is just a B-shit formula that doesn't mean anything toward real DW profit #'s b/c just the overall branch/area/group #'s are the only ones that are really measured on a month to month basis.