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The "Discovered" Damage Scam Discussion Threads About "Discovered" Damage And Other Repair Scams

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  #51 (permalink)  
Old 2007-01-03
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Default Re: What MT's are taught to say when you say no

that is correct...
The bottom line is there is no "real" true measure of DW profits b/c the only cost to ERAC is damages to a car.
You can just try and figure out an average for your branch/area or group but the damages/reserves are always changing.
Also, all the other costs of a branch differ (ie, overhead) so thatyhas to be taken into account as well.
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  #52 (permalink)  
Old 2007-01-03
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Default Re: What MT's are taught to say when you say no

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Originally Posted by Unregistered View Post
It is for everyone not just for "Open" Silly dillys....stop bleeding green and acknoledge a good product. Anyone with AMNEX can apply for this. Does the whole world look green to you? do you think by arguing this someone is going to promote you?
Read it again, bub. It is only for AMEX Open for Small Business.
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  #53 (permalink)  
Old 2007-01-03
Title: Senior Member
Rank: Failing Enterprise Branch Manager (500-999 Posts)
 
Join Date: 2006-10-26
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Grover has an average reputation (10+)
Default Re: What MT's are taught to say when you say no

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Originally Posted by Unregistered View Post
sorry Grover but that is not entirely true.

There is no real true cost of DW.
Every branches reserves will differ on any given month.
All the damage waiver hits are spread out over a 12 month rolling average so this will fluctuate month to month. This gives you a $$/car for reserves each month, say $65/car.
Then all the DW you sell each month gets #. Say you sell a total gross amount of $7500 and you have 100 cars, then your DW # per car is $75/car.
With that said you net $10/car DW profit.
The reserves for every branch are different and ever changing. A branch with very low reserves will make mroe money that a branch with high reserves.

The info you are talking about is just a B-shit formula that doesn't mean anything toward real DW profit #'s b/c just the overall branch/area/group #'s are the only ones that are really measured on a month to month basis.
Thank you for the lesson on how to calculate reserves, I worked there for 8 years.

What I told you was 100% true and something that happened a couple of times while I was a LCAM.
When I was was asked to provide a rate inclusive of cdw - corporate gave me a number that was the daily rate plus $5-6/day.

When I was in Orlando as a LCAM we had a break out meeting that covered this topic exclusively led by Pat Malone and Dave Heywood.
Obviously a company like erac that has 50 years of damage losses has people who can estimate to cost/profit of cdw just like any of the insurance companies that sell policies each and every day.
As I said I was not sure if it was group calculated or US calcualted but seeing as we talked about it in Orlando they were probably using US or Company numbers probably on a 12 month average.

Any other former LCAMs know what I'm talking about?
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  #54 (permalink)  
Old 2007-01-03
Title: Senior Member
Rank: Failing Enterprise Branch Manager (500-999 Posts)
 
Join Date: 2006-10-26
Posts: 889
Grover has an average reputation (10+)
Default Re: What MT's are taught to say when you say no

Quote:
Originally Posted by Unregistered View Post
that is correct...
The bottom line is there is no "real" true measure of DW profits b/c the only cost to ERAC is damages to a car.
You can just try and figure out an average for your branch/area or group but the damages/reserves are always changing.
Also, all the other costs of a branch differ (ie, overhead) so thatyhas to be taken into account as well.
Better go redo your grill, overhead has nothing to do with reserve costs.
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  #55 (permalink)  
Old 2007-01-03
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Default Re: What MT's are taught to say when you say no

Funny that you mention that Grover, small world.
I was an Area Manager and a GCAM!
I'm sure I know you.
In fact I first prepared part of that presentation with PM and BF on the cost of DW 4 years ago.

The reality is it had no real value branch to branch or group to group.
It provided us a tool so we could justify a cost of DW but it didn't always work out correctly. Essentially it was just a way to come up with discounted cost of DW to corporate renters. RVP's and GM's often got pissed at this calculation b/c it was so hard to justify as some branches with ridiculous reserves lost money on DW each month anyways so in fact we should have charged more for DW, not less.
That is the only point I was trying to make. Didn't mean to piss you off.
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  #56 (permalink)  
Old 2007-01-03
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Default Re: What MT's are taught to say when you say no

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Originally Posted by Grover View Post
Better go redo your grill, overhead has nothing to do with reserve costs.
Also, I gave over 100 grills at ERAC. My reference to overhead was that you have to take into account ALL expenses when looking at profits, you can't look at DW profits without looking at all expenses for the particular branch. The cost to do business at branch A may be a lot more than Branch B. due to rent etc. not just reserves.
That was the biggest gripe by RVPS and GM's that opposed that formula.
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  #57 (permalink)  
Old 2007-01-03
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Default Re: What MT's are taught to say when you say no

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Originally Posted by Unregistered View Post
Also, I gave over 100 grills at ERAC. My reference to overhead was that you have to take into account ALL expenses when looking at profits, you can't look at DW profits without looking at all expenses for the particular branch. The cost to do business at branch A may be a lot more than Branch B. due to rent etc. not just reserves.
That was the biggest gripe by RVPS and GM's that opposed that formula.
Grover was right....if what yiou said was true a branch with lower Op. Costs would be able to charge less. So it is loss per car - and then what the sate would approve them to sell the DW for.
100 grills....yah right.
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  #58 (permalink)  
Old 2007-01-03
Unregistered
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Default Re: What MT's are taught to say when you say no

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Originally Posted by Unregistered View Post
Grover was right....if what yiou said was true a branch with lower Op. Costs would be able to charge less. So it is loss per car - and then what the sate would approve them to sell the DW for.
100 grills....yah right.
I won't waste my time on this anymore, Grover has valid points and knowing his background he is working with the knowledge he as given.
In my position I was forced to delve into this bit deeper.
I have no idea what you are even trying to say.

Also, I was an Area Manager for over 4 years and assure you I gave over 100 grills! Try me
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  #59 (permalink)  
Old 2007-01-03
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Default Re: What MT's are taught to say when you say no

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Read it again, bub. It is only for AMEX Open for Small Business.
Premium Car Rental Protection (PCRP) is insurance coverage offered to American Express® Cardmembers to help protect them and Passengers when the Cardmember uses an enrolled Card to pay for a Rental Auto from a Rental Company. Coverage includes 1) reimbursement for damage to or theft of the Rental Auto and personal property, and 2) medical expense and death and dismemberment benefits resulting from a Covered Accident. Coverage is worldwide except vehicles rented in Australia, Ireland, Israel, Italy, Jamaica, and New Zealand. Enrollment is available to Consumer and Small Business Cardmembers, residing in the United States (excluding NY), Puerto Rico, and the U.S. Virgin Islands.

"Enrollment offered to consumer and small business cardmembers"
Okay waiver man I just read it okay. What's your telephone number I will call you and read it to you, and maybe explain it a little more in depth.
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  #60 (permalink)  
Old 2007-01-03
Title: Senior Member
Rank: Failing Enterprise Branch Manager (500-999 Posts)
 
Join Date: 2006-10-26
Posts: 889
Grover has an average reputation (10+)
Default Re: What MT's are taught to say when you say no

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Originally Posted by Unregistered View Post
I won't waste my time on this anymore, Grover has valid points and knowing his background he is working with the knowledge he as given.
In my position I was forced to delve into this bit deeper.
I have no idea what you are even trying to say.

Also, I was an Area Manager for over 4 years and assure you I gave over 100 grills! Try me
You 'grilled' an employee once ever 2 weeks for 4 years????? That's not possible. Did other ARM's conduct grills? If so, your region must have been producing 20-25 ma's per month???? I think you maybe did 10/year at most.
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