Everyone rent a car and crash it

[freeatlast]

Originally Posted by yambag

are you sure about that?
from what i remember about filing DX's w/dw, the customer didn't even tell us his insurance company

I was told this when I was with the company and when I asked my branch manager she became very defensive. She said it wasn't our job to know people's coverage. She didn't give a flat denial.

We always got insurance information. If a customer had no insurance then the full boat was mandatory but we always asked for an insurance card. Plus, the company makes a copy of the driver's license and could run the number to find out if the customer had insurance even if they chose not to show us their card.

The defensiveness of my BM as well as other posts on here where people talk about enterprise trying to get the $250 from the insurance company leads me to believe that they do everything possible to inform your insurance company.