Manager nearly attacked by car prep

[lemming no more]

I was verbally and physically threatened by one of my car preps when i was an assistant manager. I got my upper management involved and they told me that I should deal with it myself and they never felt the need to get involved. This happened multiple times. I requested that the prep either be fired or transferred and nothing happened. I later transferred out of the branch. As soon as I left, they brought in a female assistant manager and the entire car prep staff was canned.

You know what, me being a current (soon to be former) car prep, I would not take that kind of shit. In fact I don't. My manager has learned that I can give it back just as much as he can dish it out. You can only push your staff so far, before they get back at you. You dont want to mistreat your preps, because we are a big part of your ESQi. Without us, you would be outside all the time cleaning cars in your fucking suits having bitchy customers complain to you about the shitty condition of the car. I have had staff that I worked with at some branches clean a car, and when a customer said it wasnt clean enough, they blame the prep. All I have to say to people like you is Fuck You dipshit. Clear mistreatment of the staff that help bump up your pointless scores so your area manager doesnt come down on you. Learn to treat your preps better, so that they dont eventually kick your ass!

One of my managers was almost attacked by a car prep. The Prep was fired the next day. I know its hard to find car preps who come to work on time, or come to work at all! But I think its better to wash a car yourself than work with someone who is a threat.

1840 has about the most criminal car-preps around they always theaten employees and HR does nothing

in gp 49 i once watched a manage by the name of jt get body slammed by a car prep and he did nothing because he was to scare

MT's and Managers can push it too far with insults and just being flat out dicks.

[Robert]

Originally Posted by Unregistered

MT's and Managers can push it too far with insults and just being flat out dicks.

Gee, ya think so?

Some management with enterprise has a reputation for for being abusive with preps and other "behind the scene" employees. The above posters were right... you can abuse someone for just so long before they turn on you. (even a dog will do that).
These managers should keep in mind that these preps see all, hear all, and know more than you think. If you dont think so, just keep stepping on them. You'll wonder what happens when, during their exit interview, they roll on you for all the underhanded, shady, and maybe illegal stuff you may have done, and your ass is out the door. NEVER.... EVER .....underestimate someone like that.

Well said, we have more than one prep in our group that have been around for awhile now. (Over a month), and a couple have been here for quite awhile, (over a year). No one, repeat..NO ONE should treat these guys like i see them treated daily. I know i have a degree and they don't, but thats no excuse to abuse someone. Just let a VERY informed prep get good and pissed......and he may start telling what he knows. Just a little food for thought

[snfu73]

It's hard I find...I was a driver...did some prep work stuff. I did not feel, as a person in this position, that I was well respected at all. I definitely did NOT feel like part of the "team". I was there to serve the management staff. I wasn't there to have ideas. I wasn't there to have thoughts. Too often, I felt as though I was the subject of condescending language. When people were stressed, it was guys like me who tended to take the brunt of the crap. It was frustrating. I loved driving the customers around, going and picking up cars, being on the road, trying to represent the company as best as possible. But, in return, although I wouldn't say management was ALWAYS bad and I worked with a few really good people, too many of the management were not overly sensitive to the fact that I was...well...a human being. Some had over bloated egos, looked down on me for my position, saw me not as a money making part of the company, and therefore not really important. I was easily disposable.

Unfortunately, I let things build up...something that was bad for my health and for my relationships at work. I ended up in a big fight with my boss in the wash bay, and I did have to hold myself back from being violent. I didn't want to hurt anyone...but by that point, I had felt like I had had it. I am still so angry and hurt by the things that my manager said to me...the way he acted...the way he handled the situation. He provoked more than tried to settle the situation. I think that in the future, if he does keep doing this to people, he will find that he will end up attacked at some point. He was good with numbers....he was not so good with people. He was wrapped up in himself...too much. He had a hot head. He wore blinders. He saw the world as he wanted to see it and that is all. Well, that doesn't always work well when you are dealing with real, live people. But, again, I was just a driver. I was really nothing to the company. I worked full time hours, sometimes even more, and yet did not have the benefits of a full time employee because I was considered part time. And....I'm babbling...venting...I shall end here...:)