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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #1 (permalink)  
Old 2007-12-04
Craig
Anonymous Coward
 
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Default They STOLE my Video iPod

I rented a car because of a wreck and exchanged it at the dealership. So glad to have my car back I forgot my ipod in the glove box. I called them right away. They said they were going to look and call me back. They did not call. This was near the end of the day. I called the next AM and the manager said "there were no items left in the car" and "we are not responsible for items left". It is a $299 Video iPod. Loaded. It is obvious they lied and pocketed it. No one else had any access to the car. It was locked and parked and I had played it just a few hours before and tried to remind myself not to forget it. I did forget dealing with the extra charges they surprised me with at the end which my insurance company did not cover. I will have to sue them.
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  #2 (permalink)  
Old 2007-12-04
cockblocker
Anonymous Coward
 
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Default Re: They STOLE my Video iPod

Quote:
Originally Posted by Craig View Post
I rented a car because of a wreck and exchanged it at the dealership. So glad to have my car back I forgot my ipod in the glove box. I called them right away. They said they were going to look and call me back. They did not call. This was near the end of the day. I called the next AM and the manager said "there were no items left in the car" and "we are not responsible for items left". It is a $299 Video iPod. Loaded. It is obvious they lied and pocketed it. No one else had any access to the car. It was locked and parked and I had played it just a few hours before and tried to remind myself not to forget it. I did forget dealing with the extra charges they surprised me with at the end which my insurance company did not cover. I will have to sue them.
Go for it. And if that doesnt work, break their fucking windows. I'm tired of ERAC screwing with people all the time.
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  #3 (permalink)  
Old 2007-12-04
CashQual CashQual is offline
Title: Member
Rank: Failing Enterprise Management Trainee Applicant (First Interview) (25-49 Posts)
 
Join Date: 2006-11-11
Posts: 35
CashQual has an average reputation (10+)
Default Re: They STOLE my Video iPod

Finders Keepers.......
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  #4 (permalink)  
Old 2007-12-04
yambag
Anonymous Coward
 
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Default Re: They STOLE my Video iPod

Quote:
Originally Posted by CashQual View Post
Finders Keepers.......
that's the mentality
you need to raise a fuss over the manner, bypass the faggots at the branch and contact the area manager. call the office and get his number, proly best not to reveal who you are to the rental hacks
if the area manager is non-respondent, go one rung up to the rvp
you will most likely get some money back, it wouldn't be unheard of if they got you at least $200.
customer service
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  #5 (permalink)  
Old 2007-12-04
hate the poor hate the poor is offline
Title: Junior Member
Rank: Failing Enterprise Intern (10-24 Posts)
 
Join Date: 2007-12-04
Posts: 10
hate the poor has an average reputation (10+)
Default Re: They STOLE my Video iPod

maybe you shouldn't have left it in the car. that would be my guess! you def file a police report and maybe claim it on your home owners. or just suck it up and buy a new one since your the one who either forgot it in the car or lost it somewhere else
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  #6 (permalink)  
Old 2007-12-05
Unregistered1959
Anonymous Coward
 
Posts: n/a
Default Re: They STOLE my Video iPod

Sue them for what??? You're stupid for leaving the thing in the car and stupid for not paying attention when they told you what would and would not be covered by the insurance company. Wake up you tool and take responsibility for your own actions.
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  #7 (permalink)  
Old 2007-12-05
hate the poor hate the poor is offline
Title: Junior Member
Rank: Failing Enterprise Intern (10-24 Posts)
 
Join Date: 2007-12-04
Posts: 10
hate the poor has an average reputation (10+)
Default Re: They STOLE my Video iPod

you should get a new video ipod and play justin timberlake's....CRY ME A RIVER! HA HA
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