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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #1 (permalink)  
Old 2008-01-30
NessaJ NessaJ is offline
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Default Help! >_< I hit a curb....

I got a rental car because someone backed into me and their insurance covered it, I got it without any enterprise insurance, since I am broke as hell... I have to have this car for a while

I have a 05 hyundai with around 25k...

I hit a curb, and my air bag warning on my dashboard came on... I am pretty sure that the car is going to need an alignment AT LEAST I haven't really checked out the damages, there are none visable on the outside but maybe some on the undercarriage.

So, being the pretty handy chick that I am...I removed the fuse that powered the light...

Well....I was wondering what kind of checks the Enterprise team does, because if they check the warning lights by turning the key ignition to the "on" position the air bag light won't come on........

If anyone knows anything about this please let me know.....
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  #2 (permalink)  
Old 2008-01-30
E####B E####B is offline
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Default Re: Help! >_< I hit a curb....

Quote:
Originally Posted by NessaJ View Post
I got a rental car because someone backed into me and their insurance covered it, I got it without any enterprise insurance, since I am broke as hell... I have to have this car for a while

I have a 05 hyundai with around 25k...

I hit a curb, and my air bag warning on my dashboard came on... I am pretty sure that the car is going to need an alignment AT LEAST I haven't really checked out the damages, there are none visable on the outside but maybe some on the undercarriage.

So, being the pretty handy chick that I am...I removed the fuse that powered the light...

Well....I was wondering what kind of checks the Enterprise team does, because if they check the warning lights by turning the key ignition to the "on" position the air bag light won't come on........

If anyone knows anything about this please let me know.....
Check for physical body damage or rim damage. If none, put the fuse back in and complain about the air bag light being on... Airbag lights go on all the time. Now you have a safety hazzard and they HAVE to get you a new car, likely better than the P.O.S. you are driving now.
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  #3 (permalink)  
Old 2008-01-30
NessaJ NessaJ is offline
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Rank: Failing Enterprise Car Prep (0-9 Posts)
 
Join Date: 2008-01-30
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Default Re: Help! >_< I hit a curb....

Quote:
Originally Posted by E####B View Post
Check for physical body damage or rim damage. If none, put the fuse back in and complain about the air bag light being on... Airbag lights go on all the time. Now you have a safety hazzard and they HAVE to get you a new car, likely better than the P.O.S. you are driving now.


But do they check to see if the light is working properly because if I was just going to give it back to them and not say crap......I don't need a new one, I just don't want the hassle and if they repair the air bag light because I told them it was on they will know that the culprit was a sensor triggered by me hitting it, and I don't want that.....
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  #4 (permalink)  
Old 2008-01-31
BubbaGUmp BubbaGUmp is offline
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Default Re: Help! >_< I hit a curb....

Quote:
Originally Posted by NessaJ View Post
I got a rental car because someone backed into me and their insurance covered it, I got it without any enterprise insurance, since I am broke as hell... I have to have this car for a while

I have a 05 hyundai with around 25k...

I hit a curb, and my air bag warning on my dashboard came on... I am pretty sure that the car is going to need an alignment AT LEAST I haven't really checked out the damages, there are none visable on the outside but maybe some on the undercarriage.

So, being the pretty handy chick that I am...I removed the fuse that powered the light...

Well....I was wondering what kind of checks the Enterprise team does, because if they check the warning lights by turning the key ignition to the "on" position the air bag light won't come on........

If anyone knows anything about this please let me know.....
Why not be honest and tell them the truth? Would you feel food about yourself knowing you were a lying, underhanded scumbag? You're a lowlife and by hiding the incident you're also a criminal. Just admit you did something stupid, and have your own insurance pay for it...or pay for it yourself since you're so broke. Jeez, you people make me sick!
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  #5 (permalink)  
Old 2008-01-31
Green'dOut Green'dOut is offline
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Rank: Failing Enterprise Management Trainee Applicant (Second Interview) (50-74 Posts)
 
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Default Re: Help! >_< I hit a curb....

Quote:
Originally Posted by NessaJ View Post
I got a rental car because someone backed into me and their insurance covered it, I got it without any enterprise insurance, since I am broke as hell... I have to have this car for a while

I have a 05 hyundai with around 25k...

I hit a curb, and my air bag warning on my dashboard came on... I am pretty sure that the car is going to need an alignment AT LEAST I haven't really checked out the damages, there are none visable on the outside but maybe some on the undercarriage.

So, being the pretty handy chick that I am...I removed the fuse that powered the light...

Well....I was wondering what kind of checks the Enterprise team does, because if they check the warning lights by turning the key ignition to the "on" position the air bag light won't come on........

If anyone knows anything about this please let me know.....
I am a former area manager and i would love to see the big green machine get stuck with everything they deserve. However, when the airbag light is on, that means the airbag system will not operate properly. If they do the normal half-assed check-in that I remember them doing, there is a good chance that they may re-rent the vehicle to someone else. If that person has a collision and no airbags, they have grounds for a good law suit against ERAC. If they are hurt severly, bad karma for you.

If you tell them about the light, they will have the vehicle checked out and any reputable shop will be able to determine that the warning is due to physical damage. They will come after you anyway.

I say be honest and see if they will work with you. Your call. Be honsest and feel good about. Lie, risk someone else's safety, create a hostile situation, and have to pay anyway. You're call...

As bitter as I am about my time at ERAC, I would never feel good about putting another customer at risk on purpose.
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  #6 (permalink)  
Old 2008-01-31
greenerwallet greenerwallet is offline
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Default Re: Help! >_< I hit a curb....

I agree, don't put anyone at risk- that's just the kind of thing ERAC would do. Instead rise above that and still screw them. Take the car back with the light still off and tell them you want to add CDW, (they'll do a cursory inspection and you'll be on your way). Next go out and abuse the shit out of that thing. Work it good maybe even hitting a wall at low speeds to get the air bags to deploy. Then take it back- leave the repairs to ERAC and keep the good karma to yourself.
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  #7 (permalink)  
Old 2008-01-31
NessaJ NessaJ is offline
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Default Re: Help! >_< I hit a curb....

Quote:
Originally Posted by BubbaGUmp View Post
Why not be honest and tell them the truth? Would you feel food about yourself knowing you were a lying, underhanded scumbag? You're a lowlife and by hiding the incident you're also a criminal. Just admit you did something stupid, and have your own insurance pay for it...or pay for it yourself since you're so broke. Jeez, you people make me sick!
First, off... I never claimed that I didn't do anything stupid, but that car was a piece of shit and ran like shit, they would bill me for far more than just an alignment. If you knew anything about cars which obviously you don't (sign of an ignorant enterprise employee), you would know that no one's life is in danger...the sensor was touched but not activated which means the system needs to be reset on a computer to reset the light but it will deploy in an accident.
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  #8 (permalink)  
Old 2008-01-31
Green'dOut Green'dOut is offline
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Default Re: Help! >_< I hit a curb....

Quote:
Originally Posted by NessaJ View Post
First, off... I never claimed that I didn't do anything stupid, but that car was a piece of shit and ran like shit, they would bill me for far more than just an alignment. If you knew anything about cars which obviously you don't (sign of an ignorant enterprise employee), you would know that no one's life is in danger...the sensor was touched but not activated which means the system needs to be reset on a computer to reset the light but it will deploy in an accident.
Before I worked at ERAC, I was a service manager at a dealership for 5 years. I can tell you, without a doubt, that the light comes on for a reason. That's why its called a mal-function indicator light. It does not come on for shits and giggles. The air bags will not deploy until the system is reset.
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  #9 (permalink)  
Old 2008-02-01
BubbaGUmp BubbaGUmp is offline
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Default Re: Help! >_< I hit a curb....

Quote:
Originally Posted by NessaJ View Post
First, off... I never claimed that I didn't do anything stupid, but that car was a piece of shit and ran like shit, they would bill me for far more than just an alignment. If you knew anything about cars which obviously you don't (sign of an ignorant enterprise employee), you would know that no one's life is in danger...the sensor was touched but not activated which means the system needs to be reset on a computer to reset the light but it will deploy in an accident.
Whether it's a piece of shit is immaterial...the fact is, despite the fact the air bag light illuminated, you hit a curb and damaged the car. Fess up and do the right thing. As one poster said, the air bag system malfunctioned; it probably has nothing to do with the fact you hit the curb.
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  #10 (permalink)  
Old 2008-02-02
group12tpc group12tpc is offline
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Default Re: Help! >_< I hit a curb....

Tell them the light came on, and ask for a new car. When you get the new cars keep telling to make sure they have the car checked. And when you turn the new rental in ask if they had the previous one checked. Put the blame on them not you. Screw ERAC.
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