Cash/debit Card Customers

Originally Posted by Unregistered

George Bush doesn't care about black people.

...and I don't care about George Bush, so does that make me a racist by association?

Lets get down to the point. The issue is about economic standing. ERAC has decided, either rightfully or not, that customers who do not have a major credit card are more of a risk. In the old days we would run a credit check on anyone with out a major credit card. Now that is out because we were getting complaints about running peoples Beakin scores down. The reason for not running a credit check with a major credit card was because the credit card company had done so for us already and decided they had alright credit. I wish we would go back to them because customers wouldn't have to spend hours looking for bills and calling the branches over and over again to see if this or that bill will work to qualify them. And what do the bills tell us anyway? That they can keep their lights and water on at their house? So how does that determine if they can bring my car back?
In my office I have the opposite of the complaints above. My black customers are great. They get that I am going to require the same thing from every customer who comes in my office...no major credit card means 2 utility bills and a paystub to qualify. My white customers (most of which are rednecks) complain and bitch about why they have to qualify. Every day I leave work and think to myself "what makes these white people think that they are different just because they are white" as if the rules don't apply to them. And before anyone jumps on me for calling people rednecks I am the product of a whole family of them.

[no barter]

i hear this all the time about debit cards, people saying they are credit cards and they aren't and when we explain the policy we and tell them the policy they get this look on their faces and think we don't want to rent to them bcasue they are black, which is bullshit and i'm tired of hearing it, here is the final solution to u a debit card isn't a credit card the difference is debit is based on cash in your account, credit is based on credit no money , if u are smart enough u would know the difference and screw this racist shit, its annoying and futher more if the agent went against company policy they could fire him, and no customer is worth being fired for,

[Robert]

Originally Posted by Unregistered

Perhaps you don't understand the difference between slavery and bigotry or racism. They are neither synonomous nor inseperable. Just because slavery has ended in this country (and learn some history; it was less than 150 years ago) doesn't mean bigotry has as well. In fact, bigotry is probably even more prevalent now, in large part because of the attitude you have that it can't exist without slavery. When someone carved the word "nigger" into the headstone of James Byrd Jr., it was bigotry, but it wasn't 150 years ago. That was 2 years ago. Two. You were around in 2004, weren't you?

A bit part of NOT being a bigot is learning to spot it, and objecting to it when you see it. Assuming it doesn't exist makes you part of the problem. Here's a quick test. When you heard that Byrd was dragged to his death by a noose around his neck in Jasper Texas, did you;

a) feel a huge sense of anger and outrage that such a thing could happen in the country you call home,
b) wonder what he had done to deserve such treatment,
or
c) start dancing around the room singing, "Another One Bites The Dust".

If you chose a), you are NOT a bigot.
If you chose b), you are one of the quiet, dangerous bigots who doesn't know he's a bigot.
If you chose c), you are one of the mostly harmless openly hateful bigots who is too open about his hatred to sneak up on people with it. They vent verbally instead of physically in most cases.

The middle one, "b", is the worst because he justifies his every bigoted action with excuse after excuse, never acknowledging the truth about himself. He uses phrases like, "I'm not racist, it's just a fact that..." and then substitute in posts 7, 8, 9, 10, or 12 from this thread. That's the guy who does the most harm.

Why do you hate white people so much? Just answer this question please since I noticed you like to avoid them.

[Robert]

Originally Posted by MarbleCheese

Racism exists, this is a fact.

But ERAC has many, many policies that are enforced by tens of thousands of employees in 5700+ rental branches.
Is it Andy Taylor's hope that every policy is interpretted and implemented evenly and consistently across the board? Yes.
Is it realistic to think this will happen? No.
The company is run by overworked and underpaid human beings. They make mistakes.
All additional drivers must qualify to rent the car the same as the primary driver. Valid DL, credit card (or cash qualify) - regardless of race, religion or sexual orientation.
I am sorry you were told something different over the phone. The employee was human and made a mistake.

What does someone being a fag have to do with it?

this topic and thread just became one of theee most stupidist topics i have ever seen right here on FE.COM


HAHAHAHAHAHAHAHAH


can't you people just forgert about it and move on like NORMAL PEOPLE Would

Originally Posted by Unregistered

can't you people just forgert about it and move on like NORMAL PEOPLE Would

Done. I haven't been here in a while anyway and since I didn't register it looks like someone has been pretending to be me and starting stuff. Definitely not worth the time to straighten out.

Bye.

[Robert]

Originally Posted by Unregistered

Just roll em and quit your bitchin... your GRM has your back .... until the deal goes sour. :)

What part of 62 do you work in? West/Central/East

Make sure you check out the special GP62 area here!

So fucking true. Roll the deal and if it goes bad, your fucked!

Originally Posted by GP62ERACian

Why are most cash/debit card customers such morons? First of all debit cards are not major credit cards. Secondly if you can't even afford a light bill then how the hell can you afford to replace a whole car when you wreck it? Getting mad at us employees because you can't qualify to rent a video let alone a $25,000 car only makes you look even more like a low life. And save the time, if your phone service is in your auntie's name at your boyfriend's address and is late because your cousin didn't pay the bill then guess what? You dont't get to rent either.

I'd like to raise some points. I just got back home from being denied a car, and I even offered alternative methods for validation, and I was still denied. I had made a reservation about a week ago for a mini-van, no where on the web site did it say that I needed additional proof I was a human being living at X location, with Y bills to back it up. After getting a ride there from the staff (which I think is a great service), I only learned debit cards and cash weren't valid methods to pay. That I needed to bring a pay stub (which I used the computers there to print out), and have a utility bill.

I live with three roomates. Which means 3 of us pay our fair share to the one roomate who has all the bills in his name. So I have no utility bill, thus no car rental. I have more than enough money to pay for the car rental multiple times in my account, still it's debit though. I offered to pay an additional deposit, they didn't want it.

I don't have a credit card, and I never will out of choice. Why should I pay more for something when I can pay for it with cash?

This whole argument however falls apart with one point. Car insurance. Surely ERAC, pays a hefty sum to insure their fleet. They should suck up that some people are not reliable and pass the buck to the insurance company. That's what insurance is for, to insure certain assets in case things go wrong. If ERAC doesn't pay insurance I could see them asking for this kind of thing, however since it's REQUIRED in the state I'm living in, they should accept the LEGAL FORM OF TENDER for the country we reside in, which is the dollar.

I also understand that this is a choice of ERAC to rent to whoever they want to, but they're going to drive away customers by adopting the policy.

Hertz doesn't have this policy, and I had to rent an SUV from them as a last moment thing, because they didn't have any minivans to rent. Enterprise has cost me more money because I depended them on a reservation that wasn't fulfilled. (gas wise in an SUV)

-E

p.s. Everyone who's made a racist comment, quit being so arrogant and grow the fuck up, welcome to the 21st century.

Originally Posted by Edward

I'd like to raise some points. I just got back home from being denied a car, and I even offered alternative methods for validation, and I was still denied. I had made a reservation about a week ago for a mini-van, no where on the web site did it say that I needed additional proof I was a human being living at X location, with Y bills to back it up. After getting a ride there from the staff (which I think is a great service), I only learned debit cards and cash weren't valid methods to pay. That I needed to bring a pay stub (which I used the computers there to print out), and have a utility bill.

I live with three roomates. Which means 3 of us pay our fair share to the one roomate who has all the bills in his name. So I have no utility bill, thus no car rental. I have more than enough money to pay for the car rental multiple times in my account, still it's debit though. I offered to pay an additional deposit, they didn't want it.

I don't have a credit card, and I never will out of choice. Why should I pay more for something when I can pay for it with cash?

This whole argument however falls apart with one point. Car insurance. Surely ERAC, pays a hefty sum to insure their fleet. They should suck up that some people are not reliable and pass the buck to the insurance company. That's what insurance is for, to insure certain assets in case things go wrong. If ERAC doesn't pay insurance I could see them asking for this kind of thing, however since it's REQUIRED in the state I'm living in, they should accept the LEGAL FORM OF TENDER for the country we reside in, which is the dollar.

I also understand that this is a choice of ERAC to rent to whoever they want to, but they're going to drive away customers by adopting the policy.

Hertz doesn't have this policy, and I had to rent an SUV from them as a last moment thing, because they didn't have any minivans to rent. Enterprise has cost me more money because I depended them on a reservation that wasn't fulfilled. (gas wise in an SUV)

-E

p.s. Everyone who's made a racist comment, quit being so arrogant and grow the fuck up, welcome to the 21st century.

Yes sir, welcome to the 21st century where many companies need a credit card to secure products and services! Try reserving a hotel room with cash. You can get a credit card and just not use it, accept for reserving car rentals!