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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #51 (permalink)  
Old 2006-11-10
Sucks-To-Be-You Sucks-To-Be-You is offline
Title: Banned User
 
Join Date: 2006-08-13
Posts: 972
Sucks-To-Be-You has an average reputation (10+)
Default Re: Enterprise Horror Story, any one else seen this?

Quote:
Originally Posted by formererac View Post
Working on the computer is the job of the MTs, and that's not all they do. They're selling products and servicing customers. What did you think being a car prep would entail when you took the job? If you thought it meant working on a computer behind a desk then you're an idiot. This is what happens when you don't get an education. You do manual labor, and basically whatever anyone else tells you to do.
well for YOUR info: i was learning how to USE THEM when what's face left
and i liked it, i have ALWAYS wanted a computer job!! Even in my PAST JOBS, I HATED THEM for just sitting there and being ONLINE and other stuff that they did!! HATED IT!! I used to go out and ..... well.. you don't need to know, but the fact is, the higher ups would be INSIDE while i was OUTSIDE doing other stuff and this was NOT, i repeat... NOT AT ECRAP!!!
I HATED DOING WHAT I WAS DOING!!!!
I WANTED TO BE A ""HIGHER UP"" and this was back in 95 / 96
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  #52 (permalink)  
Old 2006-11-10
formererac formererac is offline
Title: Senior Member
Rank: Failing Enterprise Assistant Branch Manager (300-499 Posts)
 
Join Date: 2006-10-19
Location: Columbus, GA
Posts: 469
formererac has an average reputation (10+)
Default Re: Enterprise Horror Story, any one else seen this?

Well, this job is about ERAC, so you have to assume when you don't specify a job everyone here is going to assume you mean ERAC. I think my previous post probably applies though.
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  #53 (permalink)  
Old 2006-11-15
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: Enterprise Horror Story, any one else seen this?

my group never allowed us to simply "rub" a credit card -- I worked 5 years fro ERAC and was BM -- I trained my people to never rub a cc -- if it would not swipe, you did not accept it, period

why?

anyone who's ever received a chargeback will tell you, if you only took a rub of the cc, then you're toast, and you're more than likely going to have to pay that chargeback -- it's all about liability, and the smart BM's reduce theirs as much as possible

you were probably an ass, and the employee told you to step -- I did that a few times myself -- It was MY branch, I was the manager, I paid rent up in there and NOBODY else -- I was not trying to leave myself open for any chargeback, that would com eoff my O.P.

you have no recourse, ERAC can refuse service to anyone
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