"The Walk-In"

Originally Posted by Jesus Fucking Christ, Bitch

hmm I was with you again until golfing and fingering. I'm thinking knitting a tea-towel for the tears on this site would be an efficient use of your time. You're right, a whole lot of whining on here, but I enjoy reading it. If I didn't enjoy reading about other people's pain, I wouldn't subject myself to it.

A tea-towel???? This site needs a fucking blanket the size of Rhode Island for its tears. I wonder how many boxes of tissues admin went throught crying about the branch not having a car for him.

Originally Posted by stickittothem

Hey, eat me. If you don't like working for Erac, then quit. If you don't like renting from them, then go rent somewhere else. Stop bitching, all you people do is bitch and moan and cry and complain. Get on with your lives! Waaahh, they charged me for damage I don't remember doing....waaaahh, I hate my manager who makes me wash cars in the rain with no clothes on, waaaah, customers suck, waaaaaaah. SHUT UP, find something better to do than bitch about some company that made you mad and get on with your life. This is why America is going straight to hell.
Now, start bashing on me you mother f'ers.

I wont bash you I just want your customers that are reading this to come and rent from me I work for HERTZ and value all of my customers and take there concerns seriously. If you want an affordable car and friendly service you can get that with us!!!

[Captain Fucking Bleedgreen]

Originally Posted by stickitothem

A tea-towel???? This site needs a fucking blanket the size of Rhode Island for its tears. I wonder how many boxes of tissues admin went throught crying about the branch not having a car for him.

okay, that was hilarious. thanks!

sorry admin, that was fucking funny.

[StickitoThem]

Originally Posted by Unregistered

I wont bash you I just want your customers that are reading this to come and rent from me I work for HERTZ and value all of my customers and take there concerns seriously. If you want an affordable car and friendly service you can get that with us!!!

I don't work for Erac anymore, I saw the light and left after way too long. Hertz is even more of a mess. I knew of at least 4 past Erac managers who were fired and became managers at Hertz. Shady is as shady does.

And to you Jesus...Bitch....thanks. I'm happy to make people laugh, now get to work knitting me that blanket, it's gonna take a long time.

Gp 41 has no such "910" policy in place. It's rape and gouge walk-ins or be shamed!!!!

[Captain Fucking Bleedgreen]

Originally Posted by StickitoThem

I don't work for Erac anymore, I saw the light and left after way too long. Hertz is even more of a mess. I knew of at least 4 past Erac managers who were fired and became managers at Hertz. Shady is as shady does.

And to you Jesus...Bitch....thanks. I'm happy to make people laugh, now get to work knitting me that blanket, it's gonna take a long time.

nah, I was redirecting your energy into more productive tasks, not my own. Let me know how the crocheting goes. Rhode Island needs some cover.

I know of one assistant who left us for Hertz, but he wasn't happy there after he left either. I'd be blackballed if anyone even knew I spoke to him after he left. Both companies have work to do.

[juligrl]

How about the branches that would give a cut rate deal, but then to boost CDW/DW sales they would make those rates possible only if the cus got the insurance. Saw it happen every weekend! Way too much flexibility with price-points. But hey, it's what capitalism is all about!

I worked for ERAC. What does happen to a walk in is that they are quoted 910 rates. However, the customer is told the only thing they have is a full size car. I have been in the airport waiting in line and overhearing the managers tell the customer that they only have full size cars. I tell the customer to call 800-rentacar from their mobile and not to tell the reservation clerk that they are at the airport and make a reservation for a compact or econo car. They get back in line and get what they want. I even offered a guy a drive to a local branch just so he get the appropriate car. I hate ERAC, however, my company has them as the one we use.

This post is absolutely right. They do gouge walk ins. Further, internet rates are almost always cheaper than walk in/over the phone rates.

Also, keep in mind why you need the car makes all the difference. If your car is in the shop, have your agent call the office - you probably will get the insurance rate(which is usually a lot cheaper over a week or two period).

"GP51 Weidner's Bitch" said that in group 51 you can't fleece walk ins. I HOPE THIS IS CORRECT. Because when I worked for group 51 2 years ago, it was highly encouraged to charge high rates to customers.

In my region, the average rate for "successful" branches was 32/day or more dollars. For the offices I worked at(5 different ones), the break even rate was around 25 to 27 dollars a day. So, we were making about 150 bucks profit per car per month when we were around 32. Anyway - the point is, my offices were encouraged to fleece walk ins in order to get the rate above 30 to 32-35. And if my branch had good numbers, I was far more likely to get promoted even if I got those numbers fleecing walk ins.

The highest "walk in" we ever had was in the 150 range.

A former employee at 3220 said he once charged $80/day for a geo metro. (this was a while back)