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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #1 (permalink)  
Old 2006-06-01
gsremn gsremn is offline
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Default Add dishonest (?) thiefs

Rented a car at Tampa, Florida Enterprise. When we returned the car back we forgot to take our digital camera from the trunk of the car. We called Enterprise desk within 45-50 minutes, they told us that they will check and let us know later. Surprise, surprise; nobody have seen it and it wasn't reported in the lost and found. Cooperation was at the level of “Hey, man we have better things to do then to look for your (already gone) camera, which aside of being expensive got around 2 GB+ of pictures.
Felt that Enterprise corporate culture is pretty much accepting this kind of things. Because it's should be pretty easy to find out who was receiving and cleaning the car prior to the consequent renting to another customer within 4-5 hours. Enterprise - NO MORE!!!
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  #2 (permalink)  
Old 2006-06-01
Unregistered
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Default Re: Add dishonest (?) thiefs

Quote:
Originally Posted by gsremn
Rented a car at Tampa, Florida Enterprise. When we returned the car back we forgot to take our digital camera from the trunk of the car. We called Enterprise desk within 45-50 minutes, they told us that they will check and let us know later. Surprise, surprise; nobody have seen it and it wasn't reported in the lost and found. Cooperation was at the level of “Hey, man we have better things to do then to look for your (already gone) camera, which aside of being expensive got around 2 GB+ of pictures.
Felt that Enterprise corporate culture is pretty much accepting this kind of things. Because it's should be pretty easy to find out who was receiving and cleaning the car prior to the consequent renting to another customer within 4-5 hours. Enterprise - NO MORE!!!
it serves you right you bumbling forgetful fool.
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  #3 (permalink)  
Old 2006-06-01
FailingEnterpriseAdmin FailingEnterpriseAdmin is offline
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Default Re: Add dishonest (?) thiefs

Quote:
Originally Posted by Unregistered
it serves you right you bumbling forgetful fool.
There's that customer-oriented spirit that we know and love!
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"Don't worry about what anybody else is going to do. The best way to predict the future is to invent it." -- Alan Kay
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  #4 (permalink)  
Old 2006-06-01
Unregistered
Anonymous Coward
 
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Default Re: Add dishonest (?) thiefs

Quote:
Originally Posted by Unregistered
it serves you right you bumbling forgetful fool.
Trying not to get to your mesmerizing level of replying to total strangers,
however it’s take some significant effort not ask – who would give a birth to such a ….
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  #5 (permalink)  
Old 2006-06-01
gsremn gsremn is offline
Title: Junior Member
Rank: Failing Enterprise Car Prep (0-9 Posts)
 
Join Date: 2006-06-01
Location: MINNEAPOLIS, MN
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Default Re: Add dishonest (?) thiefs

Quote:
Originally Posted by Unregistered
it serves you right you bumbling forgetful fool.
I did not mean to hide behind the "unregisterd" name, so I'm reposting.
Trying not to get to your mesmerizing level of replying to total strangers.
It’s take some significant effort not to ask – who would give a birth to such an …
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  #6 (permalink)  
Old 2006-06-01
MarbleCheese MarbleCheese is offline
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Rank: Failing Enterprise Management Assistant (200-299 Posts)
 
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Default Re: Add dishonest (?) thiefs

Quote:
Originally Posted by gsremn
Trying not to get to your mesmerizing level of replying to total strangers.
It’s take some significant effort not to ask – who would give a birth to such an …
I tried to translate your confusing and disjointed prose but I believe you want to know what type of person gives birth to Alzheimer ridden fool that forgets their camera in the trunk of a rental. Did I get it right?
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  #7 (permalink)  
Old 2006-06-01
Unregistered
Anonymous Coward
 
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Default Re: Add dishonest (?) thiefs

Quote:
Originally Posted by gsremn
Because it's should be pretty easy to find....

Yeah, you sound intelligent. Perhaps you are too stupid to remember where you left it and just as you probably blame someone for your lack of education, you will blame Enterprise for your stupidity. Get a life.
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  #8 (permalink)  
Old 2006-06-01
toobadforu
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Posts: n/a
Default Re: Add dishonest (?) thiefs

Quote:
Originally Posted by gsremn
Rented a car at Tampa, Florida Enterprise. When we returned the car back we forgot to take our digital camera from the trunk of the car. We called Enterprise desk within 45-50 minutes, they told us that they will check and let us know later. Surprise, surprise; nobody have seen it and it wasn't reported in the lost and found. Cooperation was at the level of “Hey, man we have better things to do then to look for your (already gone) camera, which aside of being expensive got around 2 GB+ of pictures.
Felt that Enterprise corporate culture is pretty much accepting this kind of things. Because it's should be pretty easy to find out who was receiving and cleaning the car prior to the consequent renting to another customer within 4-5 hours. Enterprise - NO MORE!!!
Ahh yes, yet again another customer who did something wrong (forgot their camera in the trunk of the car) and is now blaming Enterprise for the whole issue. Let me guess, now you are going to contact a lawyer and sue everyone at the Enterprise branch from the car prep all the way up to the GM of the group. Better yet, start a website, call it Enterprisestolemycamera.com and maybe you can change the world.
And of course, someone will post saying "this type of attitude is why Enterprise is failing..." or maybe, "setup a straw man to knock it down" or something else along those lines.
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  #9 (permalink)  
Old 2006-06-01
gsremn gsremn is offline
Title: Junior Member
Rank: Failing Enterprise Car Prep (0-9 Posts)
 
Join Date: 2006-06-01
Location: MINNEAPOLIS, MN
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Default Re: Add dishonest (?) thiefs

Quote:
Originally Posted by toobadforu
Ahh yes, yet again another customer who did something wrong (forgot their camera in the trunk of the car) and is now blaming Enterprise for the whole issue. Let me guess, now you are going to contact a lawyer and sue everyone at the Enterprise branch from the car prep all the way up to the GM of the group. Better yet, start a website, call it Enterprisestolemycamera.com and maybe you can change the world.
And of course, someone will post saying "this type of attitude is why Enterprise is failing..." or maybe, "setup a straw man to knock it down" or something else along those lines.
To you and all your friends from ERAC- To forget is a human, to steal is criminal, but it's clear that you interested in the facts much less than in the opportunity to insult however come around, so don't bother to reply, since now I understand why my camera was not reported as lost.

Enjoy yourself, gsremn out for good.
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  #10 (permalink)  
Old 2006-06-01
FailingEnterpriseAdmin FailingEnterpriseAdmin is offline
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Default Re: Add dishonest (?) thiefs

Quote:
Originally Posted by gsremn
To you and all your friends from ERAC- To forget is a human, to steal is criminal, but it's clear that you interested in the facts much less than in the opportunity to insult however come around, so don't bother to reply, since now I understand why my camera was not reported as lost.

Enjoy yourself, gsremn out for good.
I apologize for their attitude. I think working for Enterprise puts employees under so much pressure (not enough cars, not enough time, not enough money) that they just learn to really hate their customers. It's a sad state of affairs, but it gets well documented here.
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