Quote:
| Originally Posted by gsremn Rented a car at Tampa, Florida Enterprise. When we returned the car back we forgot to take our digital camera from the trunk of the car. We called Enterprise desk within 45-50 minutes, they told us that they will check and let us know later. Surprise, surprise; nobody have seen it and it wasn't reported in the lost and found. Cooperation was at the level of “Hey, man we have better things to do then to look for your (already gone) camera, which aside of being expensive got around 2 GB+ of pictures. Felt that Enterprise corporate culture is pretty much accepting this kind of things. Because it's should be pretty easy to find out who was receiving and cleaning the car prior to the consequent renting to another customer within 4-5 hours. Enterprise - NO MORE!!! |
Ahh yes, yet again another customer who did something wrong (forgot their camera in the trunk of the car) and is now blaming Enterprise for the whole issue. Let me guess, now you are going to contact a lawyer and sue everyone at the Enterprise branch from the car prep all the way up to the GM of the group. Better yet, start a website, call it Enterprisestolemycamera.com and maybe you can change the world.
And of course, someone will post saying "this type of attitude is why Enterprise is failing..." or maybe, "setup a straw man to knock it down" or something else along those lines.