The Upsell!

[tailfins1959]

Originally Posted by Dom182

Okay I can see that response when a person is trying to scam money out of you. My question here is what would your response be when we legitimately don't have a car. I'm not talking about overbooking or other practices. I refering to when a customer doesn't bring the car back as promised, breakdowns or damaged wenicles. Do you cut the MT some slack or do you go into divinity mode declaring it's your right to have the Caddilac at the aveo rate? I'm not jabbing you I am truly asking the question.

The first thing I ask is if they have a dirty car or one that needs an oil change. The next thing I say is that if it seats four, has wheels and air conditioning, I don't care what vehicle I get. I have never had to go past that, only once has Enterprise not been able to come up with SOME vehicle that works for me. Heck, I would even take a van if it had four seats. Once I got a quad cab pickup, no big deal. I don't mind a bit of extra work. The managers back in Georgia did an EXCELLENT job coming up with what I was looking for. On my rentals in New Jersey they seemed to like the idea for me that bigger is better. They GLADLY gave me a Trailblazer for the price of a compact.

Originally Posted by tailfins1959

I don't understand. Any time I got a larger car from Enterprise it was for no additional charge. I have my own insurance so DW is not an issue. Counter dingbats like you are why it pays to be an educated consumer. If by some weird chance I ran across a shyster like you and the manager wouldn't make it right, I would boot up the laptop and wireless card and file an Attorney General complaint right there on the spot. If you wouldn't give me a ride back where you picked me up, I would get a cab and file a small claims lawsuit for reimbursement. Some people don't deserve any positive consideration; I give such people exactly NONE.

You're a punk tailfins. We hate customers like you. I hope you rent from me one day. I'll be super nice to you. Sure....I'll give you the free upgrade...any car you want. I'll even wash the car extra clean for you. But the day you come back with any damage to the car, i'm going to make sure we go after you for every penny you got. At the end...i'll have the last laugh. karma is a bitch.

[tailfins1959]

Originally Posted by Unregistered

You're a punk tailfins. We hate customers like you. I hope you rent from me one day. I'll be super nice to you. Sure....I'll give you the free upgrade...any car you want. I'll even wash the car extra clean for you. But the day you come back with any damage to the car, i'm going to make sure we go after you for every penny you got. At the end...i'll have the last laugh. karma is a bitch.

You have been sniffing too much glue! Every penny I've got for ANY damage to the vehicle?!?!? That's what estimates are for! That way people like you cannot overcharge me for any damage. But you're an exception! The one time I did damage a vehicle, I was charged LESS than the estimate because Enterprise passed their discount on to me.

Originally Posted by tailfins1959

You have been sniffing too much glue! Every penny I've got for ANY damage to the vehicle?!?!? That's what estimates are for! That way people like you cannot overcharge me for any damage. But you're an exception! The one time I did damage a vehicle, I was charged LESS than the estimate because Enterprise passed their discount on to me.

I would love to go by your house at night and accidently kick a dent on the rental car.

I know what you mean. One time I was at mcdonalds and I ordered a value meal, and those tricky high school workers tricked me into getting the value meal supersized. I can not beleive the nerve.

I also want to lodge a complaint against the car industry. I went to pick out a car and I just wanted the basic model. Well those punks sold me a car with a sunroof and cd player, all of which I did not intend on buying.

Originally Posted by Unregistered

I would love to go by your house at night and accidently kick a dent on the rental car.

The criminal element (of which you seem to be a proud member) is a problem society just has to deal with. Thats why we have jails and insurance. Where's you guts? Why don't you just knife people you don't like? At least you wouldn't be both a COWARD and a CRIMINAL.

Originally Posted by tailfins1959

I don't understand. Any time I got a larger car from Enterprise it was for no additional charge. I have my own insurance so DW is not an issue. Counter dingbats like you are why it pays to be an educated consumer. If by some weird chance I ran across a shyster like you and the manager wouldn't make it right, I would boot up the laptop and wireless card and file an Attorney General complaint right there on the spot. If you wouldn't give me a ride back where you picked me up, I would get a cab and file a small claims lawsuit for reimbursement. Some people don't deserve any positive consideration; I give such people exactly NONE.

You're so cool!!!

[C9Kid]

Read the fine print, idiot. Pickup and drop off is based on availability and is at the discretion of the branch. Good luck filing a claim. Let me know how that goes...

Attorney General eh? I'm SURE their office really gives two shits that you're too impotent to do anything about your life.