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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #1 (permalink)  
Old 2006-11-14
mereidmo mereidmo is offline
Title: Junior Member
Rank: Failing Enterprise Car Prep (0-9 Posts)
 
Join Date: 2006-11-08
Location: Columbia, South Carolina
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Default Car Prep's Method on Found Items

I browsed for awhile and didn't see what a car prep might do when they find something, so I'll post it right here. When I find something in a car, what I do with that item is determined by what it is. If its a garage door opener, it goes to the lost and found, or sunglasses or clothing or a cell phone, same thing. If its 5 or 10 bucks, well.. I've never found money in a car before but I sure would be tempted to pocket it. Most of what I find are old scratched up cd's, pens, unopened bottles of water, and a bunch of damn trash. If a customer leaves something in a car, it says they were careless, and if that car came back dirty as hell to us, then I might think twice before turning in a little bit of money or a cd i like. Treat us well by not destroying the car you rented, and you'll never miss a thing!
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  #2 (permalink)  
Old 2006-11-14
Unregistered
Anonymous Coward
 
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Default Re: Car Prep's Method on Found Items

Quote:
Originally Posted by mereidmo View Post
I browsed for awhile and didn't see what a car prep might do when they find something, so I'll post it right here. When I find something in a car, what I do with that item is determined by what it is. If its a garage door opener, it goes to the lost and found, or sunglasses or clothing or a cell phone, same thing. If its 5 or 10 bucks, well.. I've never found money in a car before but I sure would be tempted to pocket it. Most of what I find are old scratched up cd's, pens, unopened bottles of water, and a bunch of damn trash. If a customer leaves something in a car, it says they were careless, and if that car came back dirty as hell to us, then I might think twice before turning in a little bit of money or a cd i like. Treat us well by not destroying the car you rented, and you'll never miss a thing!
i found some $$$, kept it, was only a few bucks and some loose change
also found stamps, kept them,
also found something from wallfarts camping isle, so i took that and kept it in my OWN car, next day customer came back and asked if anyone had found it, yeah, i gave it back to them, and i did also find the aboce iof what you mentiond,
god i miss working there
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  #3 (permalink)  
Old 2007-08-08
HOLLABACKkidd
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Default Re: Car Prep's Method on Found Items

I had one customer accuse us of stealing his camoflouge frame glasses. His discription of them were "very cool looking". The more he described them the more i thought.."who the hell wants those pieces of crap." Customers can be the lamest people in the world sometimes.
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  #4 (permalink)  
Old 2007-08-08
Livin' Like A Fuckin' Pig
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Default Re: Car Prep's Method on Found Items

I never gave anything back when I was an MT, and I mean anything. I kept garage door openers, handicap plaqards, even things with no real value. Funny thing, my BM could never really figure out who was doing this.
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  #5 (permalink)  
Old 2007-08-08
FaceHole Jennings FaceHole Jennings is offline
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Rank: Failing Enterprise Management Trainee Applicant (First Interview) (25-49 Posts)
 
Join Date: 2007-08-04
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Default Re: Car Prep's Method on Found Items

Back in the WW, some customer called the police on a branch because they said they left $100 worth of candy in the trunk of the rental. Wow. $100 worth of candy. That is a racket.
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  #6 (permalink)  
Old 2007-08-09
Anise
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Default Re: Car Prep's Method on Found Items

How often do you find items in a car? Rarely?
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  #7 (permalink)  
Old 2007-08-09
Livin' Like A Fuckin' Pig
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Default Re: Car Prep's Method on Found Items

Quote:
Originally Posted by Anise View Post
How often do you find items in a car? Rarely?
It is not common to find anything of real value, but quite often you will find something of value to the customer. And I kept everything, especially garage door openers.
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  #8 (permalink)  
Old 2007-08-09
cardinal woosley
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Default Re: Car Prep's Method on Found Items

my rule for finding shit was this.
i would hold onto the item untill i heard from the customer
if the customer was a cock (most were) and blamed me for their forgetfullness, i would feign ingnorance and throw their shit in the garbage.
immature? for sure, but i got sick of being shit on by every other customer.
my crowning jewel was some dale ernhardt skank who forgot about 100 cds in her sunday drop car. monday a.m my prep found them first thing, i put them in my desk drawer and waited for the phone call.
the phone rang i picked it up and the first thing i heard was a shriek from the customer, blaming me for her misfortune. I politely said i would look for them, hung up the phone, flipped thru the cd case to see if any were worth claiming (the were all garbage, travis tritt bullshit), and immediatley dumped the whole pouch in the trash. then i called her back and said i couldn't find them. of course she was even more furious, i felt a great sense of satisfaction.
treat people decent, and you shall recieve decent treatment. shit on people and you shall be shit on.
this was yrs ago and it still brings a sense of satisfaction to my mind
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  #9 (permalink)  
Old 2007-08-09
Livin' Like A Fuckin' Pig
Anonymous Coward
 
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Default Re: Car Prep's Method on Found Items

Quote:
Originally Posted by cardinal woosley View Post
my rule for finding shit was this.
i would hold onto the item untill i heard from the customer
if the customer was a cock (most were) and blamed me for their forgetfullness, i would feign ingnorance and throw their shit in the garbage.
immature? for sure, but i got sick of being shit on by every other customer.
my crowning jewel was some dale ernhardt skank who forgot about 100 cds in her sunday drop car. monday a.m my prep found them first thing, i put them in my desk drawer and waited for the phone call.
the phone rang i picked it up and the first thing i heard was a shriek from the customer, blaming me for her misfortune. I politely said i would look for them, hung up the phone, flipped thru the cd case to see if any were worth claiming (the were all garbage, travis tritt bullshit), and immediatley dumped the whole pouch in the trash. then i called her back and said i couldn't find them. of course she was even more furious, i felt a great sense of satisfaction.
treat people decent, and you shall recieve decent treatment. shit on people and you shall be shit on.
this was yrs ago and it still brings a sense of satisfaction to my mind
Cardinal, you are so right. When will people learn you can get more when you are simply civil and nice from the beginning? I really thrived on keeping items found in cars and also throwing them away too. It helped deal with the other bullshit I got from customers on a daily basis.
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  #10 (permalink)  
Old 2007-08-15
Unregistered34534
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Default Re: Car Prep's Method on Found Items

All I ever found were chicken bones, empty 40's, condoms, buggers, and other trash left by those fucking animal CQ's!
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