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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #11 (permalink)  
Old 2005-02-14
HappierWOERAC
Anonymous Coward
 
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Default GP32admin

GP32admin:

You must love being a customer service rep with a college degree. Will you clean my car one day? More power to you. You wrote about one of those ERAC urban legends. Now how about some facts about how crappy ERAC really does treat it's employees:

1. My first months on the job, my buddy in GP32 loss control received a fat check due to ERAC losing a class action suit for cheating it's employees out of hard-earned money. It must've been a rough year for the Taylor's. They suffered barely making 8 figures.

2. As a BM, ERAC, surprise, was in another class action suit. This time it was for cheating assistant managers on well-deserved OT pay. Every ass. man. in the region had to attend an emergency meeting to sign a form saying they would not join in the suit. My assistant called me from the meeting, telling me what was happening. I told him do what he feels is right. I also told him the truth. I said wouldn't sign it, if I were him. He was the only ass. man. not to sign the stupid black mail pledge that day. My ARM and City MNGR lit me up for that. He ended up signing cuz he felt he had to to save my job. Demoralizing? You bet. I quit within two weeks. My entire branch quit within the next two weeks. Funny thing was. I had 100% retention before that.

BTW, I was not one of sorry, self-pitying MT's who never produced like you described. I became a BM after a year and a half in Group 32. You know how hard that is in GP32. As an MT, I sold Dub in the 70s at insurance branches where my colleagues were selling in the 40s.
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  #12 (permalink)  
Old 2005-02-15
EnterAnusRentaDildo
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Default Only MT/MAs are disgruntled?

HA! What a joke but in my region everyone from the drivers to the BMs are disgruntled. Every AM I know my region is shooting their resumes out. I mean why wouldn't you when your douchebag area manager comes by everyday saying, "sell dub, sell up, run tight" and pressures you to have higher income while paying you a tad above minimum wage and making you work 60 hour weeks.
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  #13 (permalink)  
Old 2005-02-15
Life After ERAC Death
Anonymous Coward
 
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Default Group 32 Admin

Mr Group 32,

It has not been long enough since I left Enterlies. And the examples I provided are just a small sampling of the incidents that I had the great unfortune to be involved with in some form or fashion. One of the many displeasures of being a Group Rental Manager with Enterprise, you begin to see things for what they really are. Trust me, I have been in rooms full of GRM's, ARM's and RVP's who felt it appropriate to discuss employees sexual preferences, body parts, how to force out employees, etc...

One moral person can only tolerate so much uncaring, unprofessionalism from upper management. Notice, I say MORAL... Then there are the others...
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  #14 (permalink)  
Old 2005-02-15
GP32admin
Anonymous Coward
 
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Default ERAC Death

Are you trying to say that you were a Group Rental Manager in Group 32? If you had that position within the past five years, I am certain that I must know you personally.
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  #15 (permalink)  
Old 2005-02-16
Life After ERAC Death
Anonymous Coward
 
Posts: n/a
Default 32 admin

Well, if you know me, then you know that I always felt and acted as if my employees were my greatest asset... I was one of the few old-school people that still remembered my MT days and how hard we all slaved in the branches.

Personally, I always believed that we hired our employees to train and coach them to be able to reach their goal of 6 figures... But the hire up you go on the Enterprise ladder, the more you realize that as part of the upper management "team" your goal is to cover each others ass by any means.

For some reason, once you hit the 6 figure club at ERAC, you forget where you came from and everyone below you becomes expendable. Under those "professional" business suits lies the most unprofessional, uncaring, uninterested management "team" the planet has to offer. I tried living in denile, but just couldn't "hack it" as so many of you like to say.
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