If Andy cared so much about ESQi

www.fortune.com/fortune/s...03,00.html

Then why does he encourage us to run our fleet at 95% so we never have the car the customer reserved.

Why does he encourage us to make people who booked the 9.99 special wait in the lobby for an hour while we find ways to "sell them up"

Why does he encourage up to tell people to "come on in" when we have no freakin cars

Because it makes him $$$$$. Unfortunately in order to make $$ in the car rental racket you have to scream tight. Every asst. manager on up knows your pay check will be hurting if you don't scream tight.

ESQi is a great concept.

I wonder how Andy would feel about it if he really knew all the lengths that HIS employees go to to tweak and cheat the system. This all done in order to cut corners and be in line to get the next promotion.

I personally think he would puke.

I wonder how many ERAC branches hold tickets til after the 2'o clock car count? 100%. ERAC does anything to cheat the system. Way to go Taylors.....