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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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  #1 (permalink)  
Old 2007-04-18
ferac
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Default 4 month MT

I've been an MT for 4 months. I've officially reached the point where I hate my job. I hate selling bullshit insurance to people and hounding them to do so. The hours suck, people are assholes, and they pay you $11.50/hour. What an awful job, I'm going to start to look for something I like. I only wish I had time to go out nad interview. ERAC sucks
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  #2 (permalink)  
Old 2007-04-19
Unregistered4life
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Default Re: 4 month MT

Quote:
Originally Posted by ferac View Post
I've been an MT for 4 months. I've officially reached the point where I hate my job. I hate selling bullshit insurance to people and hounding them to do so. The hours suck, people are assholes, and they pay you $11.50/hour. What an awful job, I'm going to start to look for something I like. I only wish I had time to go out nad interview. ERAC sucks
yeah, it sucks that the only way for promotions is sales
i never thought sales=good managers, at least not every time...and i hated closing out contracts with big DW bills, what a waste
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  #3 (permalink)  
Old 2007-04-25
andys bitch
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Default Re: 4 month MT

I agree with both of you completely. The insurance is bullshit 90% of the time. I feel bad about pushing it as hard as I do. I've also been at ERAC 4 months, and I'm ready to find something new.
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  #4 (permalink)  
Old 2007-04-25
sales jimmy
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Default Re: 4 month MT

A crappy salesperson has to live, eat, breath, and basically poop his product to be able to sell it.

A mediocre salesperson can sell if he believes the product will benefit the customer to which he is selling it.

A decent salesperson can sell a product he doesn't necessarily believe in, but realizes it has the potential to help the customer in certain situations.

A great salesperson presents his product with enthusiasm to each and every customer, and after asking questions to find out about the customer's needs, focuses on the benefits that might be of interest to that particular customer for the situation at hand.

If you think your product is crap, a crappy salesperson you will be. CDW is nothing more than a product that can greatly benefit a customer when the need arises. I personally wouldn't want to rent a car for a couple days and have to worry about paying my deductible, dealing with the hassle, and watching my premiums go up for a car I don't own.

I've owned a house for 10 years and never once filed a claim on my policy. I've owned 2 cars for 20 years and have had 1 claim. How much money have I thrown down the drain in that time simply to have the peace of mind?

Alot.

Simply put, if you sell CDW correctly your ESQi will go through the roof - it's so much more about the salesperson than the product.

Man, I've been out of the game for years and I've talked to so many people who have also left the company. Almost without fail the people who were good CDW salespeople not only sold up, got the corporate leads, car sales, etc, but they are also the people that have been able to sell themselves into better careers, make more selling for other companies down the line, and generally have a more positive outlook on life.

I'm not passing judgement on anyone on this thread, just asking you to really think about sales - not just CDW sales or sales at ERAC - but sales in general.
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  #5 (permalink)  
Old 2007-04-25
in the know
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Default Re: 4 month MT

i agree 100% with the above post.

I was a 3 year employee for erac and was every month no lie top 10 sales person in the group as a trainee, ma, am, and manager. i never stopped selling it like other managers.

I can say this about cdw, my branches had record net other's numbers posted and i never had a bad esqi. actually we were in the 90's and generall around 83 -84.

one thing i have to disagree with your statement about 1 claim for 2 cars in 10 years. you did not have choice to flush your money down the drain because insurance is a must have where cdw is optional to the customer. cdw was easy to sell whether it was good or bad, it was easy. although people had trouble with it but most times it was because the above statements. didn't belive in it, felt bad pushing people, but the biggest thing people could not do who sold poorly at erac where the one's who did not uncover a need before selling to the customer. most people pitched before asking questions. that is a bad way to sell and wil produce 25% cdw stats and a pink slip in the pharmaceutical field.


i sell pharmaceuticals now. pitching to doctors is no joke and you had all the time that you wanted to with erac customers. with pharmaceuticals you have 20 seconds one time 1 minute the next and 5 seconds the next call. you have to use the 4 step process across 6 calls and you have to piece together each call. with pharmaceuticals you have to become a consultative/conversational salesperson which is a not an easy transistion from erac but when you transition it is wonderful. i make alot of money and erac prepared me even though i could have done without erac they certainly gave me the playing field to display and make mistakes and learn basic sales.
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