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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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View Poll Results: Business Managment
Love It 7 33.33%
Hate It 8 38.10%
Love the Money 6 28.57%
Hate the Money 8 38.10%
Multiple Choice Poll. Voters: 21. This poll is closed

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  #1 (permalink)  
Old 2005-06-04
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Default Business Management Problems

If you worked in the Business Management department of ERAC and have some horror stories, please share them. Enterprise accounting is adding 2 +2 = 6, for we only shred bills from vendors and match overpayments from vendors to raise our income numbers. We constantly steal customer’s overpayments and never return them to their proper source. We have a special fund in which these accounts go to; it's called the RVP's and Controllers pockets. Did you know your RVP's get pay a yearly bonus, in addition to their already astronomical $500,000 a year salary? Or better yet when you General Manager is winning the lottery every month, by taking home a commission check from $100,000 to over a $1 million dollars. Any we are constantly trying to reduce costs, sorry we can't give you that raise this year my kid needs a new Rolex. Since when has this become the ethical way to do business? The Controllers are all responsible to report estimated numbers to their RVP's and Group office. They push down to the staff that we need to manage our numbers to a specific goal and anything above that should be held to be booked until a latter time period. Examples of these deceptive practices are bad debts. We try to hit a goal of $8 per car as a region, but when the actual number is more like $12, we are the ones who are blamed and trampled on. If they would actually enforce some collections polices and bring down the hammer on our idiotic rental people, the business may run more efficiently. Also, why do Business Management employees need to work from 8-6 everyday, and sometime some on Saturdays? So if you are tired of being the under paid backbone of ERAC accounting, then start complaining about the problems of the new Enron of America.
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  #2 (permalink)  
Old 2005-06-04
Unregistered
Anonymous Coward
 
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Default Re: Business Management Problems

Quote:
Originally Posted by Unregistered
If you worked in the Business Management department of ERAC and have some horror stories, please share them. Enterprise accounting is adding 2 +2 = 6, for we only shred bills from vendors and match overpayments from vendors to raise our income numbers. We constantly steal customer’s overpayments and never return them to their proper source. We have a special fund in which these accounts go to; it's called the RVP's and Controllers pockets. Did you know your RVP's get pay a yearly bonus, in addition to their already astronomical $500,000 a year salary? Or better yet when you General Manager is winning the lottery every month, by taking home a commission check from $100,000 to over a $1 million dollars. Any we are constantly trying to reduce costs, sorry we can't give you that raise this year my kid needs a new Rolex. Since when has this become the ethical way to do business? The Controllers are all responsible to report estimated numbers to their RVP's and Group office. They push down to the staff that we need to manage our numbers to a specific goal and anything above that should be held to be booked until a latter time period. Examples of these deceptive practices are bad debts. We try to hit a goal of $8 per car as a region, but when the actual number is more like $12, we are the ones who are blamed and trampled on. If they would actually enforce some collections polices and bring down the hammer on our idiotic rental people, the business may run more efficiently. Also, why do Business Management employees need to work from 8-6 everyday, and sometime some on Saturdays? So if you are tired of being the under paid backbone of ERAC accounting, then start complaining about the problems of the new Enron of America.
Yearly Bonus... are you talking about holdback? If you are, this is not really a bonus. It is held out of monthly comissions you would have recieved until year end. One year end books are closed and you do not "owe" any negative commission to the company you get your holdback check. If anything, the company should put these funds in an interest bearing account.
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  #3 (permalink)  
Old 2005-06-04
Unregistered
Anonymous Coward
 
Posts: n/a
Default Re: Business Management Problems

Quote:
Originally Posted by Unregistered
If you worked in the Business Management department of ERAC and have some horror stories, please share them. Enterprise accounting is adding 2 +2 = 6, for we only shred bills from vendors and match overpayments from vendors to raise our income numbers. We constantly steal customer’s overpayments and never return them to their proper source. We have a special fund in which these accounts go to; it's called the RVP's and Controllers pockets. Did you know your RVP's get pay a yearly bonus, in addition to their already astronomical $500,000 a year salary? Or better yet when you General Manager is winning the lottery every month, by taking home a commission check from $100,000 to over a $1 million dollars. Any we are constantly trying to reduce costs, sorry we can't give you that raise this year my kid needs a new Rolex. Since when has this become the ethical way to do business? The Controllers are all responsible to report estimated numbers to their RVP's and Group office. They push down to the staff that we need to manage our numbers to a specific goal and anything above that should be held to be booked until a latter time period. Examples of these deceptive practices are bad debts. We try to hit a goal of $8 per car as a region, but when the actual number is more like $12, we are the ones who are blamed and trampled on. If they would actually enforce some collections polices and bring down the hammer on our idiotic rental people, the business may run more efficiently. Also, why do Business Management employees need to work from 8-6 everyday, and sometime some on Saturdays? So if you are tired of being the under paid backbone of ERAC accounting, then start complaining about the problems of the new Enron of America.
Bus Mgt is just like rental for Accounting Majors. The Controller/Bus Mgr makes all the money and tells the clerks etc... to hang in thier until you get your deal etc. I think it would be easy to get disgruntled faster in Bus Mgt once you actually see the kind of money is paid to people that are in leadership positions and the inequity of pay for those in the trenches. Seriously, an accounting degree pays better elsewhere right?
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Old 2005-06-05
Unregistered
Anonymous Coward
 
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Default Re: Business Management Problems

Quote:
Originally Posted by Unregistered
Yearly Bonus... are you talking about holdback? If you are, this is not really a bonus. It is held out of monthly comissions you would have recieved until year end. One year end books are closed and you do not "owe" any negative commission to the company you get your holdback check. If anything, the company should put these funds in an interest bearing account.

I am not talking about the year end hold back. There is an agreement that your RVP signs when he first takes a job, especially if they take any type of loan from the corporation. They receive a year-end bonus from Saint Louis for there efforts over the past year. This amount can range from $10 K to well over $100 K for General Managers.
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  #5 (permalink)  
Old 2005-06-05
Unregistered
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Default Re: Business Management Problems

Quote:
Originally Posted by Unregistered
Bus Mgt is just like rental for Accounting Majors. The Controller/Bus Mgr makes all the money and tells the clerks etc... to hang in thier until you get your deal etc. I think it would be easy to get disgruntled faster in Bus Mgt once you actually see the kind of money is paid to people that are in leadership positions and the inequity of pay for those in the trenches. Seriously, an accounting degree pays better elsewhere right?

Absoutely, it pays better anywhere else. There is only one thing here though, it would be very hard to make as much money somewhere else in the long run. Plus, with the corporation not opening any new regions or groups, you either have to wait for someone to get fired or die before a Controller position opens. We have so many over paid morons running this company. Why don't they pass down some of the waelth to the people in the trenches, I will tell you why, becasue they are to cheap and there spouses and kids need the newest products to keep up with the rest of the Jones at Enterprise.
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  #6 (permalink)  
Old 2005-06-06
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Default Re: Business Management Problems

Quote:
Originally Posted by Unregistered
I am not talking about the year end hold back. There is an agreement that your RVP signs when he first takes a job, especially if they take any type of loan from the corporation. They receive a year-end bonus from Saint Louis for there efforts over the past year. This amount can range from $10 K to well over $100 K for General Managers.

Why would they take a loan from the Corporation?
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  #7 (permalink)  
Old 2005-06-06
EX24VV'er EX24VV'er is offline
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Rank: Failing Enterprise Management Trainee Applicant (Third Interview) (75-99 Posts)
 
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Default Re: Business Management Problems

I am glad people are talking about business management in ERAC. I put in two full years as a staff accountnat after 9 months of rental and have to say there are pros and cons to the position. Yes there are times when you are EXTREMELY busy, though in my region you never had to work a Sat, but that goes for any corp accounting dept in any company. Especially if you are an accountant in a public company have to follow Sarbanes-Oxley. When I was there the pay sucked but after a lot of people left they raised the pay rates for the accountants in our group. It is still below what you are woth but it is better. The best thing about ERAC is it is great experience, who else hires straight out of school? Do a monster.com search for staff accountants you will see most jobs require 2-3 years experience, and ERAC gives you that and thensome.
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Old 2005-06-06
Unregistered
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Posts: n/a
Default Re: Business Management Problems

Quote:
Originally Posted by Unregistered
Absoutely, it pays better anywhere else. There is only one thing here though, it would be very hard to make as much money somewhere else in the long run. Plus, with the corporation not opening any new regions or groups, you either have to wait for someone to get fired or die before a Controller position opens. We have so many over paid morons running this company. Why don't they pass down some of the waelth to the people in the trenches, I will tell you why, becasue they are to cheap and there spouses and kids need the newest products to keep up with the rest of the Jones at Enterprise.
If you were in their posistion and worked to get there, would you want to give any of that money up? Hell no, quit bitchen and just do your job. Maybe if you actually try to succeed you can get there someday and reap the benefits. Every company has highly paid executives with the majority of the peons making squat, and usually there isn't a chance for growth because everyone in these positions has been with the company for 25 years and they aren't leaving ever.
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  #9 (permalink)  
Old 2005-06-06
Unregistered
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Default Re: Business Management Problems

Quote:
Originally Posted by Unregistered
If you were in their posistion and worked to get there, would you want to give any of that money up? Hell no, quit bitchen and just do your job. Maybe if you actually try to succeed you can get there someday and reap the benefits. Every company has highly paid executives with the majority of the peons making squat, and usually there isn't a chance for growth because everyone in these positions has been with the company for 25 years and they aren't leaving ever.

ERAC is stagnant in the US and well on the way. Spots open now due to "retirement" errr firings and employees resigning.
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  #10 (permalink)  
Old 2005-06-07
Unregistered
Anonymous Coward
 
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Default Re: Business Management Problems

I started my career straight out of college and have been there since. Yes, I probably could go somewhere else and make more money. Quite frankly, I have other friends in the accounting field and I don't think that I complain as much as they do. Sorry, though I've worked some late nights and the occasional weekend if we were short staffed, I never found myself still at work at 10:30pm on a Saturday night worrying about my billable hours. (That was my friend who worked for Deloitte.) The pay does suck at the beginning and depending on the circumstances, the pay can suck for a while if you don't get promoted within a certain time frame. I stuck it out for a bit and am happy with where I'm at and did get promoted fairly quickly. I love the company, I make decent money, and I don't detest going to work each day. The experiene is definately a plus if you are straight out of school. You definately will learn a lot. I've had awesome staff leave for better pay and though I was sad to see them go, I didn't blame them. If you find that your path to Controller is bleak, then it is only natural to think of leaving. I've even offered to write letters of recommendation to old staff if I honestly felt they've lost the buy in, but were still good workers. But, as I still believe I'm a future Controller, I continue to stay and will do what I can to convince someone to do the same. The pay has always been an issue to me, and I've seen some strides in my group to up the pay for business management. My goal is to make it further up the ladder and make sure that our employees are given a better share. I say the same for rental too. As far as ethics go, I won't look the other way and have gotten some rental folks fired. I will walk before I give up on my ethical standards. I wish I could say the same for all (not just at Enterprise) but I'm hoping that I can make the difference and that I can influence enough people around me to do the same.
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