Is THE LEGEND gone??

Originally Posted by Unregistered

Tom did what he could. he was snowballed by jason passarell and the new dipwab jib-o the loss control guy. His tickets were written just like everyone elses. The problem was that they needed to shake the shore up again. They had to find someone to hang, and scare the rest of the shore. unfortuantley, Tom was the guy. Like the rest of the posts say he was shady but so was everyone else. That is the problem with enterprise on the shore. jason passarell is weak. he has no buisness sense, and doesn't care about his employees. he could have very easily slapped tom on the wrist, but he didn't. i mean you all kept bradley for months after his fiasco. the shore needs new upper managment. house cleaning needs to be done, but not to the grunts on the front line. the fat happy ARMS and City managers need to be looked at. Employees don't quit and get fired in the huge numbers like that. the problem is upper managment.

Employees are getting fired or quitting in every area. What is going on with Enterprise? I thought they never fired anyone. It seems it does not take much for them to give the boot these days

Tommy wasn't shady?? Erin and Dawn didn't talk to Tommy like he was a child and said, Now Tommy they have reports on everything and stuff like this will get you in trouble. Now don't be shady. From what I understand was the gold package where he would charge DW $.99 per day or better yet on the contract have teh customer sign full boat but in the computer put Full CDW Pai and Partial CDW, he would put partial instead of SLP to boost his package. I guess Passarell told him to do that right? You are fucking stupid to think that if it gets in the hand of loss control or the controller and Tommy decided to make bad decisions where 2.0 cought him he wouldn't be terminated. From what I hear he had did this for over 5 or 6 months. Don't be a fucking idiot all your life or you may want to practise this sales line for your future career, Would you like to biggie size your meal?

[everGREEN]

Originally Posted by Unregistered

Employees are getting fired or quitting in every area. What is going on with Enterprise? I thought they never fired anyone. It seems it does not take much for them to give the boot these days

The company's best days are behind it. That's why morale is down. Folks above AMs and BMs aren't making nearly as much as they did in the past. FLIP is down and it's not coming back because car manufacturers are not selling ERAC cars for dirt cheap anymore -- they finally realized they have ERAC by the balls, and not the other way around. Renting cars kept the lights on in the branches and made enough to pay for itself plus a little extra, but it was remarketing that made a lot of upper management folks and ERAC rich -- and growth.

ERAC grew tremendously throughout the 1990s and has now largely saturated the market. Most of the growth now in group 18 is achieved through splitting larger branches into smaller ones, as areas grow in size at the cannibalization of other areas (like the eastern shore which is currently being cannibalized). The pie is getting sliced into more pieces, and each smaller new piece needs its own AM and BM, but the pie is growing at a ever slower rate. That's why the folks who get paid off the "big picture" (above BMs), the ones who get paid off the growth of the whole pie, if you will, are finding times tough right now.

My theory on why this happened is that when ERAC was interested in extensive growth in the 1980s and 1990s, they would accept any terms of payment and accomodations just to lock up the business and get the PPO signed. That explains all the ridiculously low negotiated rates with insurance companies, corporate accounts, and many dealerships. The philosophy at the time was just to get the business, even if they just broke even on the car rental rates or lost a little on the deal, they would still cash in on FLIP and growth -- and they did, big time. This was a perfectly reasonable business philosophy, though short-sited at the time, however, with growth and FLIP now withering on the vine, all that aggressive underbidding for business years back is now coming back to haunt ERAC.

Another casualty ERAC's aggressive "just get the business, no matter what it takes" attitude, is the corporate culture it fostered. For the past 20+ years ERAC has cultivated a whole management structure dedicated to never turning a deal or customer down, never pushing back to negotiate a better deal, and always giving in at any sign of conflict to whatever demands are made from customers -- even if the deal is unreasonable and detrimental to ERAC. Remember, this made sense in the past when little was paid to making money from accounts or deals, and more emphasis was placed on the growth and FLIP the deal itself would generate. This weak "thank you sir, may I have another" attitude toward accounts causes ERAC to walk smiling into deals where it loses money hand over fist -- this is an attitude, which over the span of 20+ years, has no doubt permeated the company. It's sad, because there was a time (even when I worked for ERAC, not that long ago) when they had the muscle to demand, or at least try to negotiate, better treatment, accommodations, and payment from accounts, but the muscle was never flexed -- now it has atrophied, but this is a moot point now considering the current and future financial climate.

THE OUTLOOK FROM HERE:

To address the original quote above. People are getting fired and quitting because less money is being generated due to the above mentioned factors. Employees feel this pain in their checking accounts or feel the pain of constant berating from upper management, so they quit or get fired. Upper management has to "do something" in face of falling profit margins so they fire people or force people out. However, the above mentioned financial fundamentals are to great to be changed by force of personality alone -- a new business model is needed.

Eventually, after mass employee turnover (which is already happening), many of the upper management will largely quit or be fired as (surprise!) increased revenues are still not being generated, and their paychecks are a pittance of what they were a few years earlier. Gradually, new less talented, less qualified, people will be brought in to fill the vacated ranks of employees, lower management, and upper management -- and the company talent and drive will deteriorate from within. These employees will not have the amptitude for quick and intelligent decision making and will have to be largely centrally contolled. This will hamper a brach's dynamics with respect to marketplace adaptability. Although ERAC will remain a viable company, it will be in decline.

I like ERAC. However, it's business stragegy and philososphy are no longer compatible with the current business climate -- at least in its current form. Maybe truck or leasing will take off and begin things anew, but the rent-a-car Horatio Alger rags-to-riches days are done.

I know HR is probably having having meetings with employees to boost morale, and saying "we're just in a down trend; things'll bouce back!" This is simply not the case -- not when you pay attention to financial markets and big picture corporate trends.

Granted, I never made it to the ranks or upper management in ERAC, but I know you upper management folks read this site, so, if I am not dead-on balls accurate in my analysis, I would love for someone to try and refute it -- because I think you know I'm right. That is all. Thanks.

**THIS IS NOT PROOFREAD. THERE MAY BE SPELLING OR GRAMMATICAL ERRORS.**

Originally Posted by Unregistered

Employees are getting fired or quitting in every area. What is going on with Enterprise? I thought they never fired anyone. It seems it does not take much for them to give the boot these days

What I think is funny is that they will fire someone for pretty much doing what they ask of all employees (do what you have to do to sell waiver or if you are not getting disputes you are not trying hard enough). Sound familiar?

Now ask yourself this question. Which is more of a financial risk? This guy being shady with waiver or a sexual harassment lawsuit against the ex-coke snorting in an office and doing it with his area manager, gambling addicted, I am going to bang managers IN MY CITY city manager? How many chances should someone get? Honestly...the guy was allowed to take off because he needed to get under control "for his family". Then he goes and shits all over his family by BANGING A DIRECT REPORT!!!! It's fucking ridiculous and I am sure people get canned in other Groups for banging a direct report but of course ERAC is a boys club and if you make some scratch you are Teflon. It's a fucking joke.

Originally Posted by KC and Jamie's Baby

What I think is funny is that they will fire someone for pretty much doing what they ask of all employees (do what you have to do to sell waiver or if you are not getting disputes you are not trying hard enough). Sound familiar?

Now ask yourself this question. Which is more of a financial risk? This guy being shady with waiver or a sexual harassment lawsuit against the ex-coke snorting in an office and doing it with his area manager, gambling addicted, I am going to bang managers IN MY CITY city manager? How many chances should someone get? Honestly...the guy was allowed to take off because he needed to get under control "for his family". Then he goes and shits all over his family by BANGING A DIRECT REPORT!!!! It's fucking ridiculous and I am sure people get canned in other Groups for banging a direct report but of course ERAC is a boys club and if you make some scratch you are Teflon. It's a fucking joke.

Yes, the above sounds very familiar. In training, they teach employees to "BE CREATIVE, NEGOTIATE DEALS" then turn around and fire the employees who listen.

HEY ENTERPRISE, I have an idea: If you do not want employees to negotiate deals but, instead, stick with set rates then TEACH THIS IN TRAINING!!!!!

Enterprise also trains employees to book cars that do not exist! Who thinks this is not shady?

[Intern]

Originally Posted by everGREEN

The company's best days are behind it. That's why morale is down. Folks above AMs and BMs aren't making nearly as much as they did in the past. FLIP is down and it's not coming back because car manufacturers are not selling ERAC cars for dirt cheap anymore -- they finally realized they have ERAC by the balls, and not the other way around. Renting cars kept the lights on in the branches and made enough to pay for itself plus a little extra, but it was remarketing that made a lot of upper management folks and ERAC rich -- and growth.

The greatest flip dollars came from the sale of trucks. Obviously the sale of trucks and suv's has come to a stand still, ERAC and dealers have to practically give these vehicles away to get them off of their lot. Furthermore I don't think there was much of a value or savings from purchasing a car from ERAC compared to going to a dealer. I had personal experience when I bought my car, I found that it was roughly $200 to buy a brand new never been driven car from the dealer with a 36,000 bumper to bumper warranty vs. buying a used car from Enterprise (after my discount) with a 12,000 power-train warranty; mind you these were for the same model and year of production. Had I not worked for Enterprise it would have been more expensive to buy a car from ERAC than just buying a new one from the dealer. I think several people have discovered this, which has resulted in less people buying cars from ERAC thus requiring ERAC to lower it's prices.

[everGREEN]

Originally Posted by KC and Jamie's Baby

What I think is funny is that they will fire someone for pretty much doing what they ask of all employees (do what you have to do to sell waiver or if you are not getting disputes you are not trying hard enough). Sound familiar?

Now ask yourself this question. Which is more of a financial risk? This guy being shady with waiver or a sexual harassment lawsuit against the ex-coke snorting in an office and doing it with his area manager, gambling addicted, I am going to bang managers IN MY CITY city manager? How many chances should someone get? Honestly...the guy was allowed to take off because he needed to get under control "for his family". Then he goes and shits all over his family by BANGING A DIRECT REPORT!!!! It's fucking ridiculous and I am sure people get canned in other Groups for banging a direct report but of course ERAC is a boys club and if you make some scratch you are Teflon. It's a fucking joke.

In any sales job, as long as you make $$, you will get chance after chance, but when the $$ generation dries up, you'll be first one out the door, as the upper management person made an example of. It all balances out in the end.

"as areas grow in size at the cannibalization of other areas (like the eastern shore which is currently being cannibalized"

well put. the eastern shore will soon have more offices than baltimore city and less employees than 1803. these satelites are a complete waste of money and a major headache. i don't think it will stop until there is a counter every 1.2 miles from each other accross the whole shore. upcoming sites include mile marker 21 on rt. 50 and inside every major department store in the salisbury mall.


let the tommy thing go already. he screwed up and was let go, which ultimately will be in his best interest. he was a good guy and a friend to most so why you have to dog him out on here. this isn't an 1899 forum see the name of the website you are visiting. tommy was an intern when i was with the company. i wonder how much coaching and support he got when he was "promoted" to pocomoke? probably the same david got.

for you current shore employees just have faith in your area leader. and keep burning gas. one day you can be just like him.

I work with JP everyday. He is such a douche. Everyone is his area talks shit about him when he isnt in the office. If this guy could actually hear what is said about him he would fucking hate his life.....although I am guessing he does already.
I dont think anyone here is trying to say what tom did was ok. He was shady, he worked the system and he got caught, but i worked with tom before and he gave his ass for this company. He was a true Echimp. He slaved his ass off for the company, volunteered to go to 1834 and as I recall posted a 90 ESQI the day he got fired.
What I am trying to say is this; where was the write up? Where was the demotion? Tom deserved every bit of that.
Another example of why Jason is a spitting of example of what NOT to do. Cmon Pass. Go to bat for the kid. He has to go to bat for every manager at 1816 for as bad as there fucking up. Well I'm done ranting. Tommorow is another beautiful day at Enterpirse.

i think your'e a little out of line. i don't think it's so much 1816 fucking up as much as it's Hunger is across town instead of the prior group. They don't have a free for all over the city like they used to because 65 is now overly aggressive and before it was dormant.

1865 has big growth numbers, but 1816 usually has the same decline numbers. what that means is hunger is growing 20 percent and driscoll is dropping 20 percent. now for you math people that means the market in salisbury hasn't grown, it's just shifted and balanced out.

sbury isn't the issue on the shore. there are much bigger problems. 1878 is a complete waste of money as long as it is attached to 1816. the satelite thing is a joke and even a bigger waste of money and time.

and contrary to most beliefs, it's not Pass. it's not erin or brian or steve or beth.
if anything i think pass gets to buddy-buddy with people and ignores others. steve and brian are his favorites and he dogs on erin and dawn h. all the time.


there is NO unity. i really beleive this is a good manager group. there are just no mt's or ma's or even assistants for that matter to help out.

want a quick fix? here it is

1816 - guignet
1865 - hunger
1846 - same
1834 -