Is THE LEGEND gone??

Originally Posted by Unregistered

Yes ERAC management has said leave close tickets "open" until after 2PM, if you say something it comes to the ARM and BM and these are the people that you need to get promoted so I don't know what your smoking but ERAC has a double standard. When Pass was in the office he looked at the the tickets to be held open and said nothing, just turned a blind eye. Meanwhile the BM tells us to leave tickets open cause that effects the paycheck and bonus received.

Every AM and every BM, in my area, instructed their employees to hold out tickets till after 2PM. It was a creative way to get more money in upper managements pockets and it use to go on all the time.

I put holding tickets in the same category as negotiating on CDW. However, one is more acceptable than the other. Do you know why?

Holding tickets makes the branch more money and negotiating CDW does not.

Well, Bro, I can only speak from my experience with ERAC. I'm not naive to the fact all of the above mentioned shit happens. I'm not even saying the Branch and Asst Mgrs don't tell people to hold tix open. What i'm talking about is above them. I'm talking about the 'official' ERAC rules/policies. Of course these are broken. My point that i have been trying to make is that rules are not followed at the lower levels. This does not mean it is acceptable at the higher ones. If you choose to be one of the 'followers' that choose to do the unacceptable shit then go for it. Follow the crowd 'BRO'. Just because the lower levels of management figure out ways to manipulate the system does not therein make the company as a whole shady. With such a huge company like ERAC this is bound to happen. It's all a blame game. It should fall down to everyone being responsible for themselves.

Originally Posted by Unregistered

Well, Bro, I can only speak from my experience with ERAC. I'm not naive to the fact all of the above mentioned shit happens. I'm not even saying the Branch and Asst Mgrs don't tell people to hold tix open. What i'm talking about is above them. I'm talking about the 'official' ERAC rules/policies. Of course these are broken. My point that i have been trying to make is that rules are not followed at the lower levels. This does not mean it is acceptable at the higher ones. If you choose to be one of the 'followers' that choose to do the unacceptable shit then go for it. Follow the crowd 'BRO'. Just because the lower levels of management figure out ways to manipulate the system does not therein make the company as a whole shady. With such a huge company like ERAC this is bound to happen. It's all a blame game. It should fall down to everyone being responsible for themselves.

I do not recall a policy stating: do not hold tickets after 2PM, do not negotiate rates, etc. or vise versa.

I recall the "official Enterprise" putting AM's and BM's in charge of teaching MT and MA's how to run a branch.

When an Mt/MA consistently has AM's and BM's instructing them to hold out contracts it becomes the norm.

I want to know about this policy you are talking about.

the biggest problem is so many rules have eprise have been grandfathered in such as holding tickets, etc.

i think the occupancy at 2 p.m. is the dumbest thing in the world and leads to most of the rule bending. pass wasn't dumb and knew that if he came to the lot and you're 95% with 12 cars in the lot -- he looked the other way. he by no means is the only person in the company doing this practice.

pass's main flaw was that nobody trusted him and he came across as being full of himself, which he was. he had his favorites and for his position he played favorites too much.

i don't know who will replace him but good luck. you will need it. and then some.

i also don't think it's totaly fair to put him in with the 'when easton went down.' i don't know how he didn't know about the scams bradley was pulling when everybody else did. he also let stoakley walk away and made no real effort to save him.

Holding tickets open doesn't generate more revenue. It doesn't matter if you're a GRM or an MT. At the end of the month if you're smart enough to look at an income statement you will see that it's all about revenue generated. If you close a contract out at 2:05pm rather than 1:45pm it still generates the same revenue. The sole purpose of holding tickets open is to delay the inevitable...being called out for poor performance. Whether it's occupancy today or IPC at the end of the month, it all comes out in the wash.

Originally Posted by Unregistered

Holding tickets open doesn't generate more revenue. It doesn't matter if you're a GRM or an MT. At the end of the month if you're smart enough to look at an income statement you will see that it's all about revenue generated. If you close a contract out at 2:05pm rather than 1:45pm it still generates the same revenue. The sole purpose of holding tickets open is to delay the inevitable...being called out for poor performance. Whether it's occupancy today or IPC at the end of the month, it all comes out in the wash.

How does management get bonuses ($$$)?

Answer: PERFORMANCE.
Therefore holding tickets generates more $$$ for them.

Well, its nice to see that almost everyone that worked with me on the shore a few years ago has moved on to better things. It is not just 1834 that is the "deep dark hole" of the shore, it is the shore that is the red-headed stepchild of group 18. There are two other locations that are a bigger waster of time than 1834. One is Chestertown and the other 1878. I remember when the airport location opened, and Pass said it would be 80 cars in no time...yeah right. As far as I know, with Hertz there, there was no chance of that. And hey, the one man operation there gets to take their lunch never. 16 would always say to just call over to get someone to cover, but either everyone was on the road or they had no cars. Chestertown, on the other hand, had no business being there. Just because there is a bodyshop and a small college in a podunk town an hour north of Easton there should be an office? I would sit for hours in a non-heated space wating. So you have this branch, and where do you employees commute from? Salisbury. It's a career opportunity they say, good place to show what you can do. What you can do is take a 7-6 work day and add a two hour commute in you own car on each end. Needless to say, I quit soonafter. Like Joe, I am now done looking at this site. It has been over a year since I left ERAC, and I have never looked back. I do miss some of the friends I made over the years, but I don't miss the hours. Running your own business is much better here in Boston (but the winters do suck)

How can you talk about Enterlies as a "ethical" company when the openly encourage employees to go out after work to "happy hours" but fire them for dwi's? Underage interns were also passed drinks from the AM/BM's during my time with the company. On a second note, I have never met an employee who ranked in the top 10 on the matrix that wasn't super-shady. I remember one guy at 1840 (when we were in the terminal) who would send every contract to the garage with full boat on it, having never mentioned it to the customer. I was shady too, but that was the accepted practice, and once you made it to the matrix lunch, it was all smiles and handshakes. Ghost sell-ups were the easiest and they are no more shady than booking deals for cars that you don't have and aren't probably going to get. Selling pre-paid gas was also a racket that we had going for a while.

On the topic of Pass and Tom for a second. Tom was a good kid. I didn't work with the company when he was fired, but the three employees who put up with the most shit while I was there were Tom, Jon, and Ian. Pass was a bad manager, but he was an okay guy. I had a lot of fun on that trip to AC with Brian and Dave B. As to Hunger getting the best of the action in Salisbury, I say more power to him. The only time I liked being at 1816 was when Khalid was the manager. It wasn't long after he left for greener pastures that I was forced out of the position that I had earned and I started on the long path to resignation. For all those e-chimps who want to quit, call HR the same day you put in your two weeks. Don't give them a chance to talk you out of it. There is no other job in the world that they make you clean cars outside in a suit in the show/rain/sweltering summer heat.

Originally Posted by Unregistered

Well, its nice to see that almost everyone that worked with me on the shore a few years ago has moved on to better things. It is not just 1834 that is the "deep dark hole" of the shore, it is the shore that is the red-headed stepchild of group 18. There are two other locations that are a bigger waster of time than 1834. One is Chestertown and the other 1878. I remember when the airport location opened, and Pass said it would be 80 cars in no time...yeah right. As far as I know, with Hertz there, there was no chance of that. And hey, the one man operation there gets to take their lunch never. 16 would always say to just call over to get someone to cover, but either everyone was on the road or they had no cars. Chestertown, on the other hand, had no business being there. Just because there is a bodyshop and a small college in a podunk town an hour north of Easton there should be an office? I would sit for hours in a non-heated space wating. So you have this branch, and where do you employees commute from? Salisbury. It's a career opportunity they say, good place to show what you can do. What you can do is take a 7-6 work day and add a two hour commute in you own car on each end. Needless to say, I quit soonafter. Like Joe, I am now done looking at this site. It has been over a year since I left ERAC, and I have never looked back. I do miss some of the friends I made over the years, but I don't miss the hours. Running your own business is much better here in Boston (but the winters do suck)

How can you talk about Enterlies as a "ethical" company when the openly encourage employees to go out after work to "happy hours" but fire them for dwi's? Underage interns were also passed drinks from the AM/BM's during my time with the company. On a second note, I have never met an employee who ranked in the top 10 on the matrix that wasn't super-shady. I remember one guy at 1840 (when we were in the terminal) who would send every contract to the garage with full boat on it, having never mentioned it to the customer. I was shady too, but that was the accepted practice, and once you made it to the matrix lunch, it was all smiles and handshakes. Ghost sell-ups were the easiest and they are no more shady than booking deals for cars that you don't have and aren't probably going to get. Selling pre-paid gas was also a racket that we had going for a while.

On the topic of Pass and Tom for a second. Tom was a good kid. I didn't work with the company when he was fired, but the three employees who put up with the most shit while I was there were Tom, Jon, and Ian. Pass was a bad manager, but he was an okay guy. I had a lot of fun on that trip to AC with Brian and Dave B. As to Hunger getting the best of the action in Salisbury, I say more power to him. The only time I liked being at 1816 was when Khalid was the manager. It wasn't long after he left for greener pastures that I was forced out of the position that I had earned and I started on the long path to resignation. For all those e-chimps who want to quit, call HR the same day you put in your two weeks. Don't give them a chance to talk you out of it. There is no other job in the world that they make you clean cars outside in a suit in the show/rain/sweltering summer heat.

mmmmeeeerrrr.....Delaney! Aren't there any Star Wars reruns on????

Originally Posted by Unregistered

mmmmeeeerrrr.....Delaney! Aren't there any Star Wars reruns on????

DELANEY WAS THE MAN! He got the short end of the stick for sure. Hope all is well George!

delaney !! you're a strange dude but we miss you.

you should put in for the area job opening !!