A guy at LAX (3220) got fired for a customer attack

Originally Posted by Unregistered

Employees have the right to not be verbally or physically abused: screw esqi in those instances. Hang up or refuse to rent to someone who uses profanity and prosecute any physical offenses. Screw that customer. I hope the employee left a permanent inury. Wake up management.

sounds good in theory, but you know the drill
"yes massa, your car's ready for you massa, anything i can do to satisfy you massa?"

I know the person who got fired. Great person, unfortunately took the downfall. I didn't hear anything about him deceiving the customer to get him to sign the DX, but I do know that everyone who knew this person thought it was unfair, given that he is possibly one of the most harmless people i've ever met.
Unfortunately, it does seem to be true that ESQI seems to rule 3220, everyone in that region calling for his dismissal, all because fucktard customer got upset about the DX, tried to take the clipboard away from the MT, but in the process of grabbing the clipboard, stuck himself in the hand with a metal piece sticking out of it. He gets mad at the MT & MT blows up & asks how is it his fault that customer stabbed himself? ONLY problem is? The whole incident is taped by ERAC's video cameras & think that MT's reaction, although valid, may possibly incriminate ERAC too much, so therefore MT takes the fall. I'm sure he must have had a nice severance pay to shut him up or to make him not sue for wrongful termination, although this is the only point where I'm being speculative.
SO, moral of the story? Don't believe all you hear & think it's the gospel truth.

fuck all you pussy ass managers, nobody saw what happened. i personally know the kid. what the fuck does it matter what color he is. you white folks are funny. if a customer attacks you you have the right to defend youself period! i know the gentleman well enough to know he wouldn't hurt anyone unless he felt the need to defend himself. you guys keep talking though, it just confirms the fact that all these white folks at enterprise are just racist pricks

Originally Posted by steve topalian

fuck all you pussy ass managers, nobody saw what happened. i personally know the kid. what the fuck does it matter what color he is. you white folks are funny. if a customer attacks you you have the right to defend youself period! i know the gentleman well enough to know he wouldn't hurt anyone unless he felt the need to defend himself. you guys keep talking though, it just confirms the fact that all these white folks at enterprise are just racist pricks

You sound like the racist. Go cry wolf somewhere else.

Originally Posted by Unregistered

from what i understand, the stabbing was accidental. what happened was that the customer refused to sign the dx and attempted to grab the clipboard from the MT. They had a tug of war type struggle and when the customer let go, the MT fell to the ground and got up and charged the customer, however not attacking him. This was captured on video and unfortunately he was fired. he was a good kid from louisiana and did not deserve his fate but as we all know, he is better off.

HOPEFULLY, THE MT FOUND THE GUY LATER OUT OF WORK AND REALLY FUCKED HIM UP.

[Robert]

Originally Posted by Unregistered

I heard this guy got fired at LAX a few weeks ago for a customer attacking him. They said that he yelled back at the customer when the customer tried to grab him but the customer was right in trying to attack him.

What's up with that? Anybody hear about that?

What a crazy situation that must have been, that would be one where I would be pulling for the e-chimp to do as much damage as possible.

I wonder how he is doing a year later. Anyone still talk to him?

I heard he was working in Hollywood for some television show or something. I saw him a few months back at a BBQ. He's so past that incident. But hey, everything is better than working for Enterprise.