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Enterprise Rent-A-Car Is A Failing Enterprise!

Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car

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Old 2008-01-02
ExEmployee#6426W ExEmployee#6426W is offline
Title: Junior Member
Rank: Failing Enterprise Car Prep (0-9 Posts)
 
Join Date: 2008-01-02
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Default My Experience with Enterlies

I worked for ERAC in group 42 for 10 months, suprised I made it that far. I worked for 4248, 4277, 4283, and I can't remember the other branch #s. I will be fair and point out the positive aspects first....this list will be quite short.

1. The Christmas party was cool, the Hyatt in Downtown Tampa with all the food and alcohol you could drink for free, plus a hotel room for the night.

2. I was lucky to have 2 really good branch managers who seemed to actually care and saw through the bullshit, but saw it as a means to a better job somewhere else. I also had a great AM at the time who taught me a lot and encouraged me to seek out something elsewhere if I was truely unhappy (which I was) and even gave me a few tips to take along the way.

Now the negative:

1. I worked 6 branches (counting satallites) in 10 months.
2. 6-7 mon-fri and had to put in 3 hours every other saturday, until I transferred to Dimmit Cadillac and that turned into 5 hours.
3. I ruined more dress clothes and shoes/ties than I'd like to remember.
I had no life, by the end of the day or week I was too tired to do anything. The eventual strain on my relationship at that time later resulted in a breakup.
4. No time to eat lunch.
5. Not enough staff
6. Not enough car preps, usually did this all on my own.
7. The CDW, SLP, and PAI bullshit. I got no bonus for selling this, it all went to management....where is my motivation?
8. When I was transferred to the St Pete/Clearwater airport, I would spend as much as an ENTIRE shift washing cars. I would have to remove my tie and dress shirt.
9. Customers asking why we had to dress the way we did for our job...commenting on how hot, sweaty, and tired we always looked. The dress code is one of the silliest things on their list of requirements.
10. up to 61 hours/week and receiving a paycheck that most people get for 40 hours.
11. This is FLORIDA, there is HUMIDITY and HEAT and I would spend an entire day walking, yes walking, between Autoway pontiac, autoway dodge, loky mercedes, and loky infiniti with that retarded monkey suit on.
12. RALPH, Rapid and Logical Paper Handler, which was neither Rapid nor Logical in anyway whatsoever. You would think that a billion dollar company would be using a real computer system like all of the other rac companies.
13. I've never heard of any job in my life that requires an employee referal as a means to a promotion, guess they're trying to cover their ass because of the high turnover.
14. car sales, who the hell wants to buy a former rental car thats been driven God knows where by God knows who? This is also a requirement for promotion, a car sale referral that results in a sale.
15. An online reservation system that does not check to see if a car is available before accepting a reservation. I've gotten very accustomed to being yelled at by customers for having no car for them, and who can blame them?
16. The United Way meetings, I can't imagine why any company would donate to this scam unless they got some sort of kickback. Last I checked the area presidents for United Way were making 6 figure salarys, guess where that money is coming from?

These are just a few things that burned me up. I'll add to this later. Thanks to the Admin for taking the time to create a site like this so we can vent. I must say that I see a lot of arguing and insulting going on around here but we are all people who have been mistreated by this rotten company, so aren't we all supposed to be on the same team? Anyway thanks for taking the time to read this and best of luck to everyone here on their new jobs.

~B

Last edited by ExEmployee#6426W; 2008-01-02 at 08:20. Reason: left out a few things
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  #2 (permalink)  
Old 2008-01-22
Who me? Who me? is offline
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Rank: Failing Enterprise Car Prep (0-9 Posts)
 
Join Date: 2008-01-22
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Who me? has an average reputation (10+)
Default Re: My Experience with Enterlies

Not that it matters, but posting your employee number is stupid. Good luck at McDonald's.
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