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Enterprise Rent-A-Car Is A Failing Enterprise! | ||
Open Discussion About The Ongoing Problems At Enterprise Rent-A-Car | ||
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| Group 45 - Washington, Alaska Discussion Threads For Group 45 |
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| I will be arriving at Seatac airport on Friday at like 3 or 4 o'clock and will be picking up my ride from ERAC (using a family discount even though I have no family ties). I want my ride to be clean, smoke free, full tank of gas, and not have half inflated tires. You think you can handle that 45B7? And I won't be taking any "boat" just the minimum required CDW, that way I can ding it up! |
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| How would that be funny? You've got some serious issues bro, just make sure my rental is ready, and that my FCAR res is not turned into a Neon or a Suburban. Well I guess if my res is fucked up (probably will be this weekend) I'll just bitch to the manager and get the whole thing for free. I expect perfection or I will not "completely satisfied." |
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I think the poor KARMA is from the person that hoped this guy killed someone while driving an ERAC car. I don't think that person who wrote the initial message is showing poor karma, the poor karma is coming from the years and years of mistreating employees and customers from ERAC. |
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| I don't think the request for Memorial Day should be that big of a deal. After all, when you book a certain class of vehicle, you should get it. You get the seat you reserve on planes, the room you book in a hotel. Enterprise advertises smoke-free cars, so is that too much to ask? Now we all know that Enterprise doesn't care about customer service in the end, only about making profits--hence the only reason they use the just-in-time inventory. It's really quite simple, especially at the airport where there usually aren't open-ended rentals like for replacement...ERAC should keep better track of these rentals. If it doesn't have a car, don't let people reserve it. To get the car class you reserve, clean, smoke-free, filled with gas, and ready to go when it's your reservation time...imagine that... |
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